Windows 10: Unexpected reboots since last update

Discus and support Unexpected reboots since last update in Windows 10 BSOD Crashes and Debugging to solve the problem; System Windows 10 Home 64-Bit Version 20H2 OS Build 19042.867 Since the update on 11/03/2021 I have had 4 occurences of an unexpected reboot. The... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by BoroFootyFan, Mar 20, 2021.

  1. BOROFOOTYFAN
    BoroFootyFan Win User

    Unexpected reboots since last update


    System Windows 10 Home 64-Bit

    Version 20H2

    OS Build 19042.867


    Since the update on 11/03/2021 I have had 4 occurences of an unexpected reboot. The first of these occurred on 12/03/2021. No warning is given, no blue screen, the screen just goes black and then the boot sequence starts. The only events I can find are a critial unexpected reboot error and an unexpected shutdown error see below. I did not experience any such problems prior to the 20H2 update. The only user activity was use of the Firefox browser. Please advise



    CRITICAL ERROR:-

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 20/03/2021 18:24:40
    Event ID: 41
    Task Category: 63
    Level: Critical
    Keywords: 70368744177664,2
    User: SYSTEM
    Computer: Mike-PC
    Description:
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
    <EventID>41</EventID>
    <Version>8</Version>
    <Level>1</Level>
    <Task>63</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000400000000002</Keywords>
    <TimeCreated SystemTime="2021-03-20T18:24:40.0030875Z" />
    <EventRecordID>2411</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="8" />
    <Channel>System</Channel>
    <Computer>Mike-PC</Computer>
    <Security UserID="S-1-5-18" />
    </System>
    <EventData>
    <Data Name="BugcheckCode">0</Data>
    <Data Name="BugcheckParameter1">0x0</Data>
    <Data Name="BugcheckParameter2">0x0</Data>
    <Data Name="BugcheckParameter3">0x0</Data>
    <Data Name="BugcheckParameter4">0x0</Data>
    <Data Name="SleepInProgress">0</Data>
    <Data Name="PowerButtonTimestamp">0</Data>
    <Data Name="BootAppStatus">0</Data>
    <Data Name="Checkpoint">0</Data>
    <Data Name="ConnectedStandbyInProgress">false</Data>
    <Data Name="SystemSleepTransitionsToOn">0</Data>
    <Data Name="CsEntryScenarioInstanceId">0</Data>
    <Data Name="BugcheckInfoFromEFI">false</Data>
    <Data Name="CheckpointStatus">0</Data>
    <Data Name="CsEntryScenarioInstanceIdV2">0</Data>
    <Data Name="LongPowerButtonPressDetected">false</Data>
    </EventData>
    </Event>




    ERROR:-

    Log Name: System
    Source: EventLog
    Date: 20/03/2021 18:25:07
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Mike-PC
    Description:
    The previous system shutdown at 6:22:52 PM on ‎3/‎20/‎2021 was unexpected.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="EventLog" />
    <EventID Qualifiers="32768">6008</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-03-20T18:25:07.1755595Z" />
    <EventRecordID>2398</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>Mike-PC</Computer>
    <Security />
    </System>
    <EventData>
    <Data>6:22:52 PM</Data>
    <Data>‎3/‎20/‎2021</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>4836</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Binary>E507030006001400120016003400C903E507030006001400120016003400C903600900003C000000010000006009000001000000B00400000000000000000000</Binary>
    </EventData>
    </Event>

    :)
     
    BoroFootyFan, Mar 20, 2021
    #1
  2. TANYA
    Tanya Win User

    Unexpected reboot

    What hardware is available for swap testing? PSU? etc.

    I saw a PSU on ebay and that was on my list of options to try.

    what puzzles me is that the reboots never happened for FIVE years until i installed windows 10 and someone said this indicates a driver issue.

    So driver verifier will be my next step (thanks Zbook)

    - - - Updated - - -



    here's the latest v2 file for latest reboot. (happened 9 times in last 3 days)

    Dropbox - v2 uploads - Simplify your life
     
    Tanya, Mar 20, 2021
    #2
  3. TANYA
    Tanya Win User
    Unexpected reboot

    Hi Ken,

    ty again....

    yes

    Myupdate:
    Hasn't rebooted since my last post but I've not had pc on for more than a couple hours in one go. (busy job).

    - - - Updated - - -

    are the two yellow items bad?


    Unexpected reboots since last update [​IMG]


    - - - Updated - - -

    sorry- last pic didn't have correct 'raw values' view as you suggested

    Unexpected reboots since last update [​IMG]
     
    Tanya, Mar 20, 2021
    #3
  4. ANGELA PUN
    Angela Pun Win User

    Unexpected reboots since last update

    Unexpected Store Exception

    Hi,

    Many factors can be involved with the Unexpected Store Exception
    blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Does your computer have the most recent update for Windows 10?

    Meanwhile, we suggest that you follow the series of steps in this
    article     which lists some troubleshooting instructions suitable for blue screen errors.

    We look forward to your response.
     
    Angela Pun, Mar 20, 2021
    #4
Thema:

Unexpected reboots since last update

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