Windows 10: unexpected shutdowns keeps dominating

Discus and support unexpected shutdowns keeps dominating in Windows 10 Performance & Maintenance to solve the problem; hello microsoft community! i am here to tell my problems, since the last week i am repeatedly experiencing unexepected shutdowns in my windows 10, it... Discussion in 'Windows 10 Performance & Maintenance' started by Reyner Prabaswara, May 31, 2021.

  1. REYNER PRABASWARA
    Reyner Prabaswara Win User

    unexpected shutdowns keeps dominating


    hello microsoft community! i am here to tell my problems, since the last week i am repeatedly experiencing unexepected shutdowns in my windows 10, it is completely random and it has been happening everyday since last week. i did search for the same problem as i experiencing, i did apply for that hacks too. but it seems to doesn't do anything to my windows 10 computer, i did not want to reinstall windows 10. i mean unexpected shutdowns here is like, your computer just "pop" shutdown, every component inside the computer case just got "de-powered" in other words: the power has been cut out by th

    :)
     
    Reyner Prabaswara, May 31, 2021
    #1
  2. GRAHAMDAVIES571
    GrahamDavies571 Win User

    Unexpected Shutdown

    Hi

    Please see response to your questions below

    • Did you make any changes on the computer prior to this issue?
    No changes other than about a month ago reinstalling W10.

    • What troubleshooting steps have you done so far?
    Other than checking updates have successfully installed, none as not sure approach to take.

    • What was the exact error code/message you have received?
    No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
    the battery had a full a full charge.

    On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

    As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.
     
    GrahamDavies571, May 31, 2021
    #2
  3. R-T-B
    R-T-B Win User
    PC is Suffering Unexpected Shutdowns

    Most important detail to me would be whether these shutdowns are sudden, in which case it's likely a short or PSU issue (capacitor aging maybe?) or graceful windows style shutdowns, which suggests software interference.

    It could also be overheating components if it's a sudden shutdown. What are your thermals like?
     
    R-T-B, May 31, 2021
    #3
  4. BRIANDUGGAN
    brianduggan Win User

    unexpected shutdowns keeps dominating

    unexpected shutdown

    Pavan N

    the shutdown has only happened once I will take steps you suggested if it happens again thanks for your help
     
    brianduggan, May 31, 2021
    #4
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unexpected shutdowns keeps dominating

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