Windows 10: Unidentified ping problem

So I don't really how to explain this, in short before my ping estimated 100 ms, but when I just got a VPN that was gonna be used for a minecraft multiplayer connection, it now spiked 230 ms which is moderate, but badEven when I turned it off, the issue does persist, as if something changedMy ping in a speed tester is 32 ms Which is incredibly fast, but do it in a game? Laggy.

:)

 

Ping Problem only on Windows 10

Hi Marianadv,



Thank you for writing to Microsoft Community Forums.



In order to get clarity on this issue and assist you with appropriate troubleshooting steps, please reply with the answers to the questions below.

1. How are you trying to ping?
   
2. What is the command that you are using to ping?
   
3. What is the version of your Windows 10 computer? (To check the version of your Windows 10, you can refer
   See which version of Windows 10 you have).
   
4. Have you installed any antivirus except Windows Defender?
   
5. Have you tried a different internet connection?
   

Meanwhile, I suggest you to try the below methods and check if the issue persists.



Method 1:
Turning Off Metered Connection.



I suggest you to try turning off the Metered Connection by following the below steps and try pinging.

1. Go to Settings > Network and Internet > Click on
   Wi-Fi or Ethernet from the left pane and select your network.
   
2. Under Metered Connection, turn off the option
   Set as a metered connection > Restart the computer once and try pinging.
   

If you are getting the same result after turning off the Metered Connection, then follow
Method 2.



Method 2:
Network Troubleshooter.

1. Go to Settings > Network and Internet >
   Status.
   
2. Under Change your network settings, select
   Network troubleshooter and follow the steps in the troubleshooter, and see if that fixes the problem.
   

If the Network Troubleshooter doesn’t find anything, then follow
Method 3.



Method 3:
Executing The Networking Commands.

• Click on the Start Menu > Search for
  Command Prompt > Right-click on Command Prompt >
  Run As Administrator.
  
• Once the Command Prompt is up and running, type the below commands one by one and hit
  Enter.
  

1. netsh winsock reset
   
2. netsh int ip reset
   
3. ipconfig /release
   
4. ipconfig /renew
   
5. ipconfig /flushdns
   

• Once the above commands are executed successfully,
  restart the computer once and check if the issue persists.
  

If the issue persists after executing the above Networking Commands, then follow
Method 4.



Method 4:
Disabling Network Throttling.



Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully.
For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, please refer this link:
How to back up and restore the registry in Windows.

• Press the Windows and R keys > Type
  Regedit > Hit Enter.
  
• Once the Registry Editor is up and running, go to the following key from the left pane.
  

HKEY_LOCAL_MACHINE \ SOFTWARE \
Microsoft \ Windows NT \ CurrentVersion \
Multimedia \ SystemProfile

• Click on SystemProfile and double-click on
  NetworkThrottlingIndex from the right pane.
  
• Change the Value data to FFFFFFFF by selecting
  Hexadecimal as the Base and click on OK.
  
• Restart the computer once after making the changes and check if you are getting the same result while pinging.
  

If you have additional questions, or if the issue persists after performing the above troubleshooting methods, please let me know by replying to this thread. This way, I'll get notified and respond back to you as soon as I can.

 

Unidentified network

Hi, Badrobot and thanks for your suggestion. Unfortunately the issue is still not resolved. The connection still shows as Unidentified and it disconnects frequently.

 

Unidentified wifi

Hey,

You might want to check this article. One of the steps there was able to fix my problem: Fix Unidentified Network – No Internet Access Error Windows

Cheers!