Windows 10: Uninstall KB5036979 and KB5037724 and revert back to previous non-crash state

Discus and support Uninstall KB5036979 and KB5037724 and revert back to previous non-crash state in Windows 10 Installation and Upgrade to solve the problem; Hi,My desktop pc have no issue until these 2 updates KB5036979 and KB5037724.After window auto update on 26-04-2024 with KB5037724 and onwards, my... Discussion in 'Windows 10 Installation and Upgrade' started by DwightFalcon, Apr 28, 2024.

  1. Uninstall KB5036979 and KB5037724 and revert back to previous non-crash state


    Hi,My desktop pc have no issue until these 2 updates KB5036979 and KB5037724.After window auto update on 26-04-2024 with KB5037724 and onwards, my desktop keep crashing with various error and bluescreen.The crash is random especially while I am using browser, excel or any applications.I have tried renewing driver, updating gpu NVIDIA, sfc /scannow, chkdsk /f, chkdsk /r edited, fix-it tool, built in repair tool system said cant uninstall quality update, cmd with admin access to uninstall update kb:5036979 not working either, disabling window defender and even dedusting the whole mother

    :)
     
    DwightFalcon, Apr 28, 2024
    #1
  2. Gary38914 Win User

    Revert back to previous versions

    I installed Windows 10 1 week ago and need to revert to windows 8.1. I have tried both of your suggestion to revert and a) do not have a 'revert to windows 8.1' listing on my settings-restore page and b) when I restart the PC holding the shift key and
    select 'revert to previous build' I get a WDF Violation error and the system restarts Windows 10. There is a windows.old folder. I'm stuck, what can I do to restore Windows 8.1?
     
    Gary38914, Apr 28, 2024
    #2
  3. okmansas Win User
    Unable to Open/Uninstall App After Reverting Update


    I recently installed the Anniversary Update and I tested some apps to see if they work. I tried to open Wifi Analyzer and it immediately crashes after opening. After trying to open it multiple times I decided to reinstall. I uninstalled it but my internet went down so I wasn't able to connect to the store. Then I revert to the previous build 10586.545 for personal reasons.

    The All Apps list somehow has that app on the list. I couldn't open it and it wouldn't let me uninstall. Once I got internet I went to the store and it says it is installed, but there is no open button.
     
    okmansas, Apr 28, 2024
    #3
  4. Uninstall KB5036979 and KB5037724 and revert back to previous non-crash state

    reverting to previous build/version

    Hi,

    Thank you for posting your query on Microsoft Community.

    I would appreciate if you could answer few questions to narrow down the issue.


    • When the computer did froze? Is it when you tried to roll back?
    • Did you receive any error message?
    I suggest you to remove all the external devices plugged in to the computer and check if it helps to resolve the issue. If the issue persists, please restart the computer and check whether it rolled back or not. If it loads Windows 10,
    I suggest you to download the latest ISO of Windows 10 and perform automatic repair.

    http://www.microsoft.com/en-us/software-download/windows10

    Steps to perform repair:

    a) Insert the installation DVD or USB
    and boot Windows 8 from it.

    b) In the ‘Windows setup’ page select the language to install’, ‘Time and currency format’ and the ‘keyboard or input method’ and click on ‘next’.

    c) Click on ‘Repair your computer’ and select ‘Troubleshoot’.

    d) Click on ‘Advanced options’ and select ‘Automatic Repair’ and select the operating system.


    If you really would like to rollback, I suggest you to refer the below article on How to go back to the previous operating system (Windows 7/8.1) from Windows 10.

    How to recover a previous build(s) or your original version of Windows using the Recovery or Rollback feature - Revised July 23rd, 2015

    Redirecting

    Hope the information helps. Let us know if you need further assistance. We will be happy

    to help.

    Thank you.
     
    Krishna Prasobh V, Apr 28, 2024
    #4
Thema:

Uninstall KB5036979 and KB5037724 and revert back to previous non-crash state

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