Windows 10: Uninstall PowerDVD 14 destroys Boot Information

Hi there,
When I try to uninstall PowerDVD 14, it was coming with a DVD Burner, I get 2 errors messages and after next reboot system goes into Recovery Screen.
Trying BCDEdit is not helping, I even can not access it, windows says file is corrupted.
I can not start in Safe Mode, option is even not there, the Recovery is not working does not go to it, and I have only 2 options: Shut Down or Restore System Image.
Fortunately I have a Image some weeks old, but it saved my PC.

Now, after restoring Image I still have PowerDVD there and I want to remove it.
How do I trash from System that piece of wast? I can not go to Uninstall, it kills at once my system.





:)

 

pre installed powerdvd 14

Hi Brianna,

Thank you for posting in Microsoft Community.

We would ask you to contact the Power DVD support as they are able to assist you in this regard.

Customer Support | CyberLink

Thank you.

 

Windows 10 with nVidia card repeatedly crashing, requiring system restore to reboot

I finally got to the point where I get fed up and I used the "Reset my Computer" function to reinstall Windows 10 while keeping my files.

This seemed to fix the issue for a while. Then, interesting thing: I installed Slysoft AnyDVD and Cyberlink PowerDVD 14 and watched a movie on Blu-ray—and suddenly it was back to the same behavior, freezing up on inactivity and requiring three reboots
and a system restore to fix.

I tried completely uninstalling AnyDVD and PowerDVD and my computer was back to working normally again.

Given that AnyDVD doesn't directly access the video card, I'm starting to wonder if this might be a specific issue with how PowerDVD works with Windows 10?

 

You should be able to boot from your install media and do a repair? What's likely messing up your system is some type of DRM protection associated with that program.

 

Yes, that was the only possibility I had, booting from USB rescue Media and Restoring a old Image.

Now, I still have PowerDVD installed and I need to remove it, but I can not do it by Uninstall, it will kill my system again.

 

If you download install media from here, https://www.microsoft.com/en-ca/soft...load/windows10 And boot from that, you will get a repair option. One that won't just wipe your system.

 

I just need to Uninstall PowerDVD, remove it completely from system.

 

Yes, I understand that. What I'm suggesting is as follows. Uninstall PowerDVD. Then when your system won't boot up. Boot from the Install Media created with the Media Creation Tool. That should get you a Repair option that may fix the no boot issue. No guarantee, but it may just fix it for you. This repair option looks for and replaces missing or corrupted system files, instead of just reimaging your system.

https://www.tenforums.com/tutorials/2...dows-10-a.html

 

What are you using to restore the image with?
Macrium(hopefully?

Try uninstalling, then use your Macrium recovery disk to repair the boot loader offline.

 

Thanks,
I using Windows Built-in Imaging.
I will try again and to follow what alphanumeric suggested.

 

Guys, Gals, would Revo Uninstaller [free or pay-for] do the PowerDVD removal better? I'm using W7, I used Revo to remove all of Cyberlink, then later I reinstalled what I needed. If Revo and W10 gets along, please let me know, thanks!

 

I did what alphanumeric suggested, but no luck, system could not be repaired.
The only option I have is a System Restore or Install it from new.
For the 4th time today I did a System Restore, not bad, I am dealing with this over 7h now.
In my long computer experience, I have never had such a thing, not even with virus.

I read again the messages above and seems it has to do with wrong licensed user. Again that with "user accounts", I already lost 1TB HDD because of that.

 

I have something you can try if you wish.

I have uploaded the files from my Macrium Reflect Recovery drive thumbdrive.

• Download them from here: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
• Open properties(right click) and unblock it(bottom right).
• Prepare an empty thumbdrive depending on if you use UEFI or legacy MBR: Preparing a USB stick for Windows PE - KnowledgeBase - Macrium Reflect Knowledgebase
• Unzip the files directly to the prepared thumbdrive.
• Try booting to it, to test, if you can and it starts.
• If it does/you can, reboot back into Windows.
• Uninstall your Power DVD.
• When you get the blue screen, hard shut down and boot into Macrium.
• When in Macrium use the boot repair option:
• 
  
  

On how to do it read here: Fixing Windows boot problems - KnowledgeBase - Macrium Reflect Knowledgebase

I find Macriums boot repair much better than Windows own.

 

Hi Cliff S,
Thank you very much, the time and the effort you spend in trying getting out of this situation, indeed very nice from you.
I do not use OneDrive, but I have also the Macrium Rescue ISO here, I just saw it in my HDD.

Now, I am afraid that the Damage is so deep that none will be able to restore it.
On the other hand, I am afraid if I "insist", I could end up with a "Access Denied" and my PC is just Electronic waste. By last retore it already "failed", the first time I ever had seen that.

The Damage is being done by the Cyberlink Uninstaller, so I need to know where it is and I will remove it manually.

 

Here is something I found on the web, that might(?) help: Customer Support - General troubleshooting for installing or uninstalling CyberLink PowerDVD 13. | CyberLink