Windows 10: Uninstalled Application Still Constantly Crashing

Hi,


After having an application called OC_GURU.exe crashing constantly, every couple of seconds, for weeks, I uninstalled it, thinking that would be the end of the problem. For some reason it is still crashing, days later, and numerous restarts later, yet the folder the crash reports point to as containing the executable is empty. It only contains some backup *.inf files in a subdirectory. I have display hidden files switched on.

Any ideas where this executable is actually hiding so I can try and get rid of it?

I've included the *.wer file detailing the crash below.

Thanks,
Geoff


Version=1

EventType=APPCRASH

EventTime=131949992932235182

ReportType=2

Consent=1

UploadTime=131958110655191429

ReportStatus=100

ReportIdentifier=7e9ed014-be9b-4659-81ba-f8c8f1e3424d

IntegratorReportIdentifier=346cc7f6-0e7a-460f-8de0-91dcfdc68f8c

Wow64Host=34404

Wow64Guest=332

NsAppName=OC_GURU.exe

OriginalFilename=OC_GURU II.exe

AppSessionGuid=0000158c-0001-0057-ee8d-c****295

TargetAsId=249

IsFatal=1

EtwNonCollectReason=1

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=OC_GURU.exe

Sig[1].Name=Application Version

Sig[1].Value=1.9.0.1

Sig[2].Name=Application Timestamp

Sig[2].Value=55fab729

Sig[3].Name=Fault Module Name

Sig[3].Value=GVDisplay.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=2.9.7.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=5444cead

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=00003ac5

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=10.0.17763.2.0.0.256.48

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=3081

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=97c2

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=97c22705ad1acb3383bde7be622fa218

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=6ea6

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=6ea60f00d852089fe356793f705520d0

UI[2]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\OC_GURU.exe

LoadedModule[0]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\OC_GURU.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL

LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\System32\USER32.dll

LoadedModule[5]=C:\WINDOWS\System32\win32u.dll

LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll

LoadedModule[7]=C:\WINDOWS\System32\gdi32full.dll

LoadedModule[8]=C:\WINDOWS\System32\msvcp_win.dll

LoadedModule[9]=C:\WINDOWS\System32\ucrtbase.dll

LoadedModule[10]=C:\WINDOWS\System32\comdlg32.dll

LoadedModule[11]=C:\WINDOWS\SYSTEM32\MSIMG32.dll

LoadedModule[12]=C:\WINDOWS\System32\msvcrt.dll

LoadedModule[13]=C:\WINDOWS\System32\combase.dll

LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll

LoadedModule[15]=C:\WINDOWS\System32\SspiCli.dll

LoadedModule[16]=C:\WINDOWS\System32\CRYPTBASE.dll

LoadedModule[17]=C:\WINDOWS\System32\bcryptPrimitives.dll

LoadedModule[18]=C:\WINDOWS\System32\sechost.dll

LoadedModule[19]=C:\WINDOWS\System32\shcore.dll

LoadedModule[20]=C:\WINDOWS\System32\SHLWAPI.dll

LoadedModule[21]=C:\WINDOWS\System32\SHELL32.dll

LoadedModule[22]=C:\WINDOWS\System32\cfgmgr32.dll

LoadedModule[23]=C:\WINDOWS\System32\windows.storage.dll

LoadedModule[24]=C:\WINDOWS\System32\advapi32.dll

LoadedModule[25]=C:\WINDOWS\System32\profapi.dll

LoadedModule[26]=C:\WINDOWS\System32\powrprof.dll

LoadedModule[27]=C:\WINDOWS\System32\kernel.appcore.dll

LoadedModule[28]=C:\WINDOWS\System32\cryptsp.dll

LoadedModule[29]=C:\WINDOWS\System32\ole32.dll

LoadedModule[30]=C:\WINDOWS\System32\OLEAUT32.dll

LoadedModule[31]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.17763.316_none_4d6272b91b9b6fbc\COMCTL32.dll

LoadedModule[32]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV

LoadedModule[33]=C:\WINDOWS\System32\bcrypt.dll

LoadedModule[34]=C:\WINDOWS\SYSTEM32\oledlg.dll

LoadedModule[35]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GVDisplay.dll

LoadedModule[36]=C:\WINDOWS\System32\SETUPAPI.dll

LoadedModule[37]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

LoadedModule[38]=C:\WINDOWS\SYSTEM32\PROPSYS.dll

LoadedModule[39]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GvKm.dll

LoadedModule[40]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GvOsd.dll

LoadedModule[41]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GvAutoUpdate.dll

LoadedModule[42]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GvCrypt.dll

LoadedModule[43]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GVBIOSLib.dll

LoadedModule[44]=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\GvVGAConfig.dll

LoadedModule[45]=C:\Program Files (x****4470a1a8f\MFC80U.DLL

LoadedModule[48]=C:\WINDOWS\SYSTEM32\VERSION.dll

LoadedModule[49]=C:\WINDOWS\SYSTEM32\WINMM.dll

LoadedModule[50]=C:\WINDOWS\SYSTEM32\MSVFW32.dll

LoadedModule[51]=C:\WINDOWS\SYSTEM32\HID.DLL

LoadedModule[52]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9554_none_d08d6fa2442aa556\MSVCP80.dll

LoadedModule[53]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll

LoadedModule[54]=C:\WINDOWS\System32\IMM32.DLL

LoadedModule[55]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.mfcloc_1fc8b3b9a1e18e3b_8.0.50727.6195_none_03ce2c72205943d3\MFC80ENU.DLL

LoadedModule[56]=C:\WINDOWS\system32\uxtheme.dll

LoadedModule[57]=C:\WINDOWS\System32\MSCTF.dll

LoadedModule[58]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll

LoadedModule[59]=C:\WINDOWS\System32\clbcatq.dll

LoadedModule[60]=C:\WINDOWS\System32\WINTRUST.dll

LoadedModule[61]=C:\WINDOWS\System32\MSASN1.dll

LoadedModule[62]=C:\WINDOWS\System32\CRYPT32.dll

LoadedModule[63]=C:\WINDOWS\system32\rsaenh.dll

OsInfo[0].Key=vermaj

OsInfo[0].Value=10

OsInfo[1].Key=vermin

OsInfo[1].Value=0

OsInfo[2].Key=verbld

OsInfo[2].Value=17763

OsInfo[3].Key=ubr

OsInfo[3].Value=316

OsInfo[4].Key=versp

OsInfo[4].Value=0

OsInfo[5].Key=arch

OsInfo[5].Value=9

OsInfo[6].Key=lcid

OsInfo[6].Value=3081

OsInfo[7].Key=geoid

OsInfo[7].Value=12

OsInfo[8].Key=sku

OsInfo[8].Value=48

OsInfo[9].Key=domain

OsInfo[9].Value=0

OsInfo[10].Key=prodsuite

OsInfo[10].Value=256

OsInfo[11].Key=ntprodtype

OsInfo[11].Value=1

OsInfo[12].Key=platid

OsInfo[12].Value=10

OsInfo[13].Key=sr

OsInfo[13].Value=0

OsInfo[14].Key=tmsi

OsInfo[14].Value=130053

OsInfo[15].Key=osinsty

OsInfo[15].Value=3

OsInfo[16].Key=iever

OsInfo[16].Value=11.316.17763.0-11.0.110

OsInfo[17].Key=portos

OsInfo[17].Value=0

OsInfo[18].Key=ram

OsInfo[18].Value=16384

OsInfo[19].Key=svolsz

OsInfo[19].Value=930

OsInfo[20].Key=wimbt

OsInfo[20].Value=0

OsInfo[21].Key=blddt

OsInfo[21].Value=180914

OsInfo[22].Key=bldtm

OsInfo[22].Value=1434

OsInfo[23].Key=bldbrch

OsInfo[23].Value=rs5_release

OsInfo[24].Key=bldchk

OsInfo[24].Value=0

OsInfo[25].Key=wpvermaj

OsInfo[25].Value=0

OsInfo[26].Key=wpvermin

OsInfo[26].Value=0

OsInfo[27].Key=wpbuildmaj

OsInfo[27].Value=0

OsInfo[28].Key=wpbuildmin

OsInfo[28].Value=0

OsInfo[29].Key=osver

OsInfo[29].Value=10.0.17763.316.amd64fre.rs5_release.180914-1434

OsInfo[30].Key=buildflightid

OsInfo[30].Value=CF6C04D7-DE26-4F14-A235-1A167FE556A3.1

OsInfo[31].Key=edition

OsInfo[31].Value=Professional

OsInfo[32].Key=ring

OsInfo[33].Key=expid

OsInfo[34].Key=containerid

OsInfo[35].Key=containertype

OsInfo[36].Key=edu

OsInfo[36].Value=0

File[0].CabName=WERInternalMetadata.xml

File[0].Path=WER2325.tmp.WERInternalMetadata.xml

File[0].Flags=327682

File[0].Type=5

File[0].Original.Path=\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2325.tmp.WERInternalMetadata.xml

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=Graphics Card Smart Tuner.

AppPath=C:\Program Files (x86)\GIGABYTE\GIGABYTE OC_GURU II\OC_GURU.exe

NsPartner=windows

NsGroup=windows8

ApplicationIdentity=AEC9F795804F6B20D4039F208934D5DA

MetadataHash=-1227359762

:)

 

all games crash!

I suggest you run rthdribl > http://www.daionet.gr.jp/~masa/archives/rthdribl_1_2.zip
Increase the window size step by step and watch your vga temps permanently.
What happens?
If it crashes, run at stock speeds as suggested before and retry.

P.S.: When your system locks, does the display signal turn off after a time?
Stuttering sound or no sound at all when freezing?
What X1800XT model do you own exactly?

 

Revo Uninstaller

free version doesn't list 64bit applications, hence totally helpless to remove them, while native windows uninstaller will do that.

only paid version revo uninstaller pro does and also another paid program called your uninstaller.

 

How do you uninstall chipset drivers?

I'm installing a new mobo so I need to uninstall the intel 865g drivers to make way for the P35 drivers.

Can't find any uninstall options in add/remove programs and intel chipset inst listed in driver cleaner.

Any suggestions? *Confused