Windows 10: Uninstalled bluetooth in device manager and unable to re-install it again

Discus and support Uninstalled bluetooth in device manager and unable to re-install it again in Windows 10 Software and Apps to solve the problem; I've had issues for a few months now where my bluetooth randomly stops working it says 'bluetooth is turned off' and shows no option to turn it back on... Discussion in 'Windows 10 Software and Apps' started by Frances_J_K, Jun 22, 2024.

  1. Uninstalled bluetooth in device manager and unable to re-install it again


    I've had issues for a few months now where my bluetooth randomly stops working it says 'bluetooth is turned off' and shows no option to turn it back on again. This tends to happen once or twice per month, but I've discovered that I can fix it by either reinstalling the bluetooth driver, or uninstalling the old one and reinstalling it again. I tried to do the latter after the first method didn't work, but this time it completely removed bluetooth from the device manager app and no matter how many times I try to reinstall it, or how many different drivers I try, it won't install again. I can't

    :)
     
    Frances_J_K, Jun 22, 2024
    #1

  2. Uninstalled Bluetooth Devices Automatically Install


    The issue is; when I pair a device with my computer using Bluetooth I am no longer able to unpair, or even uninstall the device, as if i do, somehow windows will just automatically reinstall it even if it's not connected. This means that if i connect the device to something other than my computer, I can no longer re-pair it with my computer as it thinks that the device is still paired.

    When I pair the device from the Bluetooth section of control panel, the device will disappear from the control panel Bluetooth menu, and the only way to see that the device is connected is by looking in device manager.
    Here is an image I have found of what the Bluetooth section of the control panel should look like with paired devices:

    Uninstalled bluetooth in device manager and unable to re-install it again [​IMG]

    Now here is what mine looks like even though I have a number of devices connected:

    Uninstalled bluetooth in device manager and unable to re-install it again [​IMG]


    Here's what I've Tried
    I have removed, and completely uninstalled all Bluetooth devices from the PC using device manager (even the hidden devices), and also uninstalled all Bluetooth applications from the control panel.
    After doing the previous steps, I reconnect the Bluetooth dongle (ASUS BT-400) and install the driver I downloaded from the Asus website. As soon as the driver for the device install, all of the previously paired (since time began) devices will install and windows will think they air all paired (again I can see this though the device manager).

    I had this issue when I was on windows 8.1 and I have it again now. I did a clean install of windows 10, and the issue still persists even though I have tried two different Bluetooth adapters (to make sure one wan't faulty). How is Windows storing these devices to re-install even though they're not connected?
     
    CyberPunked, Jun 22, 2024
    #2
  3. jerriy Win User
    Bluetooth is not working — troubleshoot claims I don't even have it

    I have done all the following steps:

    - installed bluetooth driver from manufacturer
    - hit windows update
    - updated / uninstalled bluetooth items listed in Device Manager and restarted the PC
    - updated / uninstalled USB drivers listed in Device Manager and restarted the PC (USB drivers automatically came back but not bluetooth)
    - turned on and restarted all bluetooth support in services.msc
    - conducted bluetooth troubleshooting
    - conducted hardware troubleshooting
     
    jerriy, Jun 22, 2024
    #3
  4. Uninstalled bluetooth in device manager and unable to re-install it again

    Bluetooth services and device manager

    Hi Tina,

    Having an incompatible driver causes functionality issues like what you are experiencing right now with your Bluetooth. To resolve such issue, we suggest that you uninstall and reinstall your Bluetooth drivers manually instead of letting Windows search for
    an updated driver automatically. Here are the steps to do that:

    • Visit your device manufacturer’s website to download the latest driver.
    • Right-click on the Start button, then select Device Manager.
    • Select Bluetooth, then the Bluetooth driver
      name.
    • Right-click on driver and then select Uninstall device >Delete the driver software for this device check box >
      Uninstall.
    • After uninstalling, right-click the driver that's having the issue, select
      Update driver
      > Browse my computer for driver software.
    • Select Browse > look for the drivers you've just downloaded >
      OK.
    • Select Next > follow the steps to install the driver >
      Close
      .
    • Restart your computer.

    You can also refer to this
    article
    to see troubleshooting steps for common Bluetooth issues.

    Update us on the status of the issue.
     
    Angela Pun, Jun 22, 2024
    #4
Thema:

Uninstalled bluetooth in device manager and unable to re-install it again

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