Windows 10: Unkillable app in NtGdi DestroyAllocation2 after d3d11.dll Flush when running for multiple days

Hello, we have an issue with a d3d11 software we develop in C++ for years. After running for multiple days, usually over 40 hours, we get a hang in win32u.dll!NtGdiDdDDIDestroyAllocation2. The process becomes stuck and impossible to kill via any means. We tried pskill, terminate, end process with task manager and other methods. A reboot must be done and we often cannot do this in our production. This does not happen after one day of running. Let me know if I should post this elsewhere. We've tested various Nvidia drivers and Windows OS. It seems to happen since we started using windows 11 ev

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d3d11.dll Issue

Hello,

I was trying to run an program on Windows 10, and it's giving me an error: "Could not load d3d11.dll".

Troubleshooting steps I have taken so far:

• Installed the latest version of Microsoft DirextX - downloaded from Microsoft website
• Installed all the updates from Windows update
• Check the path C:\\Windows\\system32\\ - the file is there
• updated graphic's driver - from Intel website
  • reinstalled the driver
• reinstalled the software that was giving the error.

but the issue is still not fixed

 

D3D11.DLL Crash

Hello Steve,

Sorry for the inconvenience you are facing. Can you share when exactly are you getting this error?

D3d11.dll errors are most commonly caused when two programs share the same .dll file. When a program is deleted sometimes it will delete the .dll file associated with both programs. Errors can also occur from a faulty d3d11.dll file or incorrect versions
of the file. I suggest you to uninstall the programs you have installed recently and check if you get the error.

Let us know how it goes.

 

D3d11.dll crashes

Recently I have been getting multiple crashes caused by d3d11.dll and I have no idea how to fix the problem. Here is an example of one of the crash logs:

Faulting application name: bf1.exe, version: 1.0.47.30570, time stamp: 0x5842f1e9

Faulting module name: d3d11.dll, version: 10.0.14393.479, time stamp: 0x58258972

Exception code: 0xc0000005

Fault offset: 0x00000000001590f4

Faulting process id: 0x1ce8

Faulting application start time: 0x01d26f64b2260675

Faulting application path: F:\Origin Games\Battlefield 1\bf1.exe

Faulting module path: C:\Windows\SYSTEM32\d3d11.dll

Report Id: c061913a-b2b3-45be-90df-3b7bf090be6d

Faulting package full name:

Faulting package-relative application ID: