Windows 10: unknown account

Discus and support unknown account in User Accounts and Family Safety to solve the problem; Via Windows Store I downloaded and installed "Persons" (in Dutch: Personen) everything works fine (can add, edit and delete persons,..) but on... Discussion in 'User Accounts and Family Safety' started by aliskander, Aug 14, 2017.

  1. unknown account


    Via Windows Store I downloaded and installed "Persons" (in Dutch: Personen)
    everything works fine (can add, edit and delete persons,..)
    but on opening I see an error message "Failed Synchronisation on 1 account"
    Selecting this I see a button "Repair Account"
    Clicking this I get following message:

    Something went wrong
    We can't connect to dub406-m.hotmail.com right now. Make sure you have a connection, then try again.
    Error Code: 0x80072efd

    I never used or even know this account.

    Do I have a (security) problem?
    What does it mean?
    Should an how can I do someting about it?
    Browsing the Net yield no answer (do a windows update)
    Can anyone help me with this please?
    thanks in advance for all answers.
    gabriël

    :)
     
    aliskander, Aug 14, 2017
    #1
  2. le_flyer Win User

    Account Unknown Account in Permissions for Documents Folder

    I have three unknown accounts showing in the Document Folder Permissions.

    1. Account Unknown s-1-15-3-3469964869-263285312-1618360021

    2. Account Unknown S-1-15-3-3624951433-212565781-4-142318126

    3. Account Unknown S-1-15-3-79541342-518727559-4289142326

    4. Account Unknown S-1-15-3-4096

    These account cannot be deleted. How do you get rid of them
     
    le_flyer, Aug 14, 2017
    #2
  3. brucefl Win User
    merge unknown user account(s)

    hi,

    While reinstalling some programs I came across and unknown account, also the admin account and an account with the same name.

    is it possible to merge all those, or delete the unknown account.

    Previously I have never seen an unknown account while looking at permissions (not that it or they were not there)

    Thanks bruce
     
    brucefl, Aug 14, 2017
    #3
  4. Bastet Win User

    unknown account

    That should be the server settings for your Microsoft account, if you download from the store you log in with your account.
    Do you have two-factor authentication on your MS account?
     
    Bastet, Aug 14, 2017
    #4
  5. I am sorry, I don't kow what you mean by "two-factor authentication".
     
    aliskander, Aug 14, 2017
    #5
  6. I've just looked up what " two-factor authentication" means and I' dont have that.
    I have one single account (<name>@outlook.com).
     
    aliskander, Aug 14, 2017
    #6
  7. Eagle51 Win User
    Hey aliskander,
    Have you checked Settings > Accounts > Email & App Accounts > L: xxx@outlook.com to see if has Attention Required / Fix Account showing ?
     
    Eagle51, Aug 14, 2017
    #7
  8. DavidY Win User

    unknown account

    I'm afraid I don't know how to fix the Repair Account issue.

    However I think you may be worried that "dub406-m.hotmail.com" is someone's email address. But I don't think you need to worry about that - if it was someone's email, it would be "dub406-m@hotmail.com" with an @ sign instead of a .

    I believe "dub406-m.hotmail.com" is the name of one of Microsoft's mail servers.

    This doesn't help you solve it but hopefully is one less thing to worry about.
     
    DavidY, Aug 14, 2017
    #8
  9. Thank you very much for your reassuring answer.
    gabriël
     
    aliskander, Apr 5, 2018
    #9
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