Windows 10: unknown admin account on my laptop and i am not admin, what do i do?

I got this lenovo laptop 3 months ago and there is this account on the laptop called "speeder solutions" and it is set to administrator and i'm not, now I cannot download anything since it keeps asking me for the pin of "speeder solutions". at first i tried to reset the laptop but it just says there is a problem resetting your pc and its still like this. I tried to use the control panel and change my account to admin but it just asks me for the admin's pin, I tried running commands but it locks me out because of the admin pin and I also tried to download an antivirus just to be safe and i cant

:)

 

admin password?

You can reset the Admin Password using Windows XP repair; See Here for step by step.

*Toast :toast:

 

windows 7 hidden admin account infected

visit safemode, log into admin account. download malwarebytes (or transfer from usb). run malwarebytes. exit safe mode. run an updated malwarebytes on admin account. eat some pie ;D

 

Hidden Admin Account Infected - Help

Somehow my windows 7 hidden admin account got infected. I cannot open regedit, task manager or any virus program.. in fact.. most programs wont work.. but my regular everyday account is fine.

The problem is this: I have been infected in my regular account before.. and running virus tools from my hidden admin account fixes them.. but I cannot do the reverse now because my regular account doesn't have access to my admin account.

I know what the virus is.. its a rouge antivirus.. it mostly annoying.. Programs do open up for a split second before this rouge antivirus program closes it again and then lies and gives me a message that says, " Cannot open this program, the program is infected" LOL

Its putting a lot of adware on my system but not crippling it.. but only in the admin account.

What are your ideas?