Windows 10: Unknown cause of BSOD/Black screen in a laptop Asus A15

Discus and support Unknown cause of BSOD/Black screen in a laptop Asus A15 in Windows 10 Software and Apps to solve the problem; Hello everyone, I would like to know your thoughts on my problem. My Asus15 windows 11 laptop start causing BSOD/Black Screen/system hang for unknown... Discussion in 'Windows 10 Software and Apps' started by Ivan Ortiz4, Jun 12, 2024.

  1. Unknown cause of BSOD/Black screen in a laptop Asus A15


    Hello everyone, I would like to know your thoughts on my problem. My Asus15 windows 11 laptop start causing BSOD/Black Screen/system hang for unknown reason. I tried different methods that I search on the internet and ended up upgrading my ram same gb of ram and same fq and also clean my laptop parts at the process and it didn't work I reinstalled windows 11 and clean reset my laptop but also didn't work always ended up at BSOD. as of right now I still experiencing BSOD/black screen/system hang.here are the things I tried to fix it but not working sfc /scannow check drivers update mdsched.ex

    :)
     
    Ivan Ortiz4, Jun 12, 2024
    #1
  2. Zone__ Win User

    Constant BSOD and black screens on my laptop

    My Asus TUF Gaming A15 keep getting BSOD and black screens several times per day and I have no clue what causes it. Sometimes when I get lucky I get several BSODs in a row. Either I work or play games. Everytime I have different codes for BSOD. For the black screens my laptop just freezes for one second and after that I get the black screen with no mouse. The only way out of it is just holding the power button. I thought it was somehow related to the new second SSD and RAM that I installed. But recently I decided to run my laptop without SSD, without RAM and without both of them, but I still got BSOD. At some point I gave up and just reinstalled Windows, but even after that I still managed to get those BSOD. Maybe it's due to some drivers, but I can't understand which one causes it.

    ASUS TUF A15.

    CPU: Ryzen 7 48000H.

    GPU: RTX 3050

    RAM: 16 GB (8 GB x2)

    SSD 500 Gb
    SSD 1 Tb

    Windows 10

    I run memtest86 for the whole night and it gave no errors.

    Here is my minidumps files
     
    Zone__, Jun 12, 2024
    #2
  3. Angstromm Win User
    Repeated crashes and BSOD on ASUS TUF A15

    Same issues here, only on an Asus TUF A17 FA706IU (same CPU). Crashes, G/BSOD, freezing on sleep, random reboots w/o BSOD, etc.

    And I've tried much of what everybody here as tried:

    • Clean install of Win10 and Win11 (many times!)
    • Using NVIDIA and AMD drivers as opposed to Asus-provided drivers
    • Swapped out RAM and M.2 drives 3x (meaning different RAM and M.2 drives)
    • Ran all the usual diag. software and stress-tests (no definitive results)
    • And so much more...
    I've yet to try Fadjri Aladin's solution, which a goodly number of folks on this thread have endorsed--I will try soon.

    Clearly, Asus is at fault here. We could, of course, put the onus on AMD, but it's on Asus to assure the stability of their builds.

    I've been in IT (hardware side) since the mid-late 80's and have built many custom PCs over the years and serviced 100's PCs as well. This laptop is the buggiest and most troublesome computer I've ever owned and tops the list of any I've worked over the last 30+ years. That's saying something. Most of the custom gaming rigs I've put together (for myself and my clients) have been built around Asus mobos. So I'm a fan. This machine has significantly dampened my enthusiasm for all things Asus. Sad...

    I'll report back on how it goes with Fadjri Aladin's work-a-round.
     
    Angstromm, Jun 12, 2024
    #3
  4. Unknown cause of BSOD/Black screen in a laptop Asus A15

    Preparing automatic repair - black screen asus laptop

    Hi,

    In most cases, this issue is caused by a corrupted system file. For us to provide the best resolution possible, we'll be needing additional information:

    • Is there an error code displayed when the screen turns black?
    • Have you made any recent changes on your computer prior to the issue?

    Meanwhile, we suggest that you follow the troubleshooting steps provided on this
    article. It contains information and resolution about black screen errors.

    We'll keep an eye out for your response.
     
    Gerard Qui, Jun 12, 2024
    #4
Thema:

Unknown cause of BSOD/Black screen in a laptop Asus A15

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