Windows 10: Unknown Device

Discus and support Unknown Device in Windows 10 Drivers and Hardware to solve the problem; Glad to hear you got it sorted! Discussion in 'Windows 10 Drivers and Hardware' started by Access Denied, Apr 5, 2018.

  1. ACCESS DENIED
    Access Denied Win User

    Unknown Device


    Glad to hear you got it sorted!
     
    Access Denied, Apr 5, 2018
    #1
  2. COPIMAN
    copiman Win User

    Just did a clean install of 10 on a laptop that had 10 already on it. Device manager is showing unknown device. The device id is; ACPI\ven_asd&dev_0001. I have searched to find what this is with confusion. I cannot figure out what driver from HP it is. Trying not to use HP assistance because I need to learn. Can someone help me with a way to figure this one out and hopefully figure out others in the future. I know there is a way. Just don't know what it is.

    Here are the MFG driver page:

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    :)
     
    copiman, Apr 14, 2018
    #2
  3. CRAIGLONG
    CraigLong Win User
    Unknown Device

    You are welcome.
     
    CraigLong, Apr 14, 2018
    #3
  4. FGRCIA
    FGrcia Win User

    Unknown Device

    Unknown devices

    I have a problem with my notebook (Lenovo Y700-15ISK, Windows 10, 64 bits). Suddenly, three unknown devices appeared in the device manager, I don't know why. In the properties they say:

    General:

    Device Type: Other devices

    Manufacturer: Unknown

    Location: Unknown

    The drivers for this device are not installed. (...)

    Details:

    Device instance path: ROOT\NET\0000, ROOT\NET\0001, ROOT\NET\0002 (said in the three unknown devices respectively)

    Hardware Ids: ptun0901

    Events:

    (...)

    Device configured (null)

    (...)

    I have tried clicking in update driver (it didn't work). I installed tap-Windows Virtual Network Driver from OpenVPN web page, but the unknown devices are still there.

    I will appreciate your help.
     
    FGrcia, Apr 14, 2018
    #4
  5. ACCESS DENIED
    Access Denied Win User
    Access Denied, Apr 14, 2018
    #5
  6. COPIMAN
    copiman Win User
    Thanks. I saw that earlier but did not think it was for this laptop. When I tried to install it I was greeted by " You must have AMD Catalyst Install Manager installed, aborting. I went to AMD site and found auto detect for drivers. That just loaded graphic stuff. I have searched and cannot find AMD Catalyst Install Manager. Not sure what to do, very frustrated but will get over it.
     
    copiman, Apr 14, 2018
    #6
  7. COPIMAN
    copiman Win User
    Turns out you don't need AMD Catalyst installer. Download driver and unzip> Go to device manager and select device> select update driver and browse to unzipped folder and choose it. This allowed the driver to be installed.

    Once again, learned something new.
     
    copiman, Apr 15, 2018
    #7
Thema:

Unknown Device

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