Windows 10: Unknown Generic Monitor Connected to Bluetooth

Hello,I was wondering what the "Generic Monitor" under other devices is and how is it connected to my PC. I can remove it, but it always reconnects when I disconnect and reconnect Bluetooth. Also, in Bluetooth file transfer, I found a device NAD VISO1 00C904 which is not mine. Is this related to the generic monitor?? please see snapshot below.sidenote: SmartApp Control is off. I didnt turn it off and I can't turn it back on! Is this concerning??Thanks in advance :

:)

 

'Generic PnP monitor' issue

Hello Angelica,

I would suggest you follow steps to update the monitor driver:

Press Windows + X keys

Choose Device manager

Click on Monitors

Right click on ‘Generic PnP monitor’ and click on update driver

Tap on Browse my computer for driver software

Tap on Let me pick from a list of available drivers

Choose ‘Generic PnP monitor’ and tap on Next

When you are done please restart the computer.

 

Windows Generic Bluetooth Adapter

Hi,



It seems that the issue occurs after the Windows Update, we suggest that you download and run the

Windows Update Troubleshooter.

If the issue persists, you can follow these steps to reinstall the Windows Generic Bluetooth Adapter.

• Go to Device Manager.
• Look for the Windows Generic Bluetooth Adapter.
• Right click, then select Uninstall.
• Click
  
  
  to scan for hardware changes.

Let us know the outcome.

 

Windows 'generic credentials' unknown listing - what is this?

Hi Alexa,

Thank you for posting your question in the Microsoft Community.

1. Are you aware of any changes made to the PC?
   
2. Is the PC connected to any Domain Network?
   
3. When you click on that unknown listing under Generic Credentials, do you get the remove option?
   

Windows Credential Manager basically allows you to store credentials, such as user names and passwords which you use to log on to websites.

Suggest you to refer to this article to know about
Generic credentials on the Windows PC.

Hope this helps.

Let us know how it goes.

Regards,

Srimadhwa B

Microsoft Community-Moderator