Windows 10: Unknown Malware were detected and partially removed

Discus and support Unknown Malware were detected and partially removed in AntiVirus, Firewalls and System Security to solve the problem; I used Microsoft Safety Scanner - 1.0.3001.0 to scan for malware after Microsoft Windows Defender found a malware threat but the result of MS Safety... Discussion in 'AntiVirus, Firewalls and System Security' started by AlickLoke, Dec 25, 2020.

  1. ALICKLOKE
    AlickLoke Win User

    Unknown Malware were detected and partially removed


    I used Microsoft Safety Scanner - 1.0.3001.0 to scan for malware after Microsoft Windows Defender found a malware threat but the result of MS Safety Scanner was "Unknown Malware Detected, not removed". Does anyone know what this mean?

    After Windows Defender found the malware and blocked it, my computer seems fine and speed has been restored to normal speed ie. Mouse moving as it should.

    I wonder why I did a MS Safety Scanner after this and it show "Unknown Malware Detected, not removed". Could this be a false positive?

    :)
     
    AlickLoke, Dec 25, 2020
    #1
  2. THYLACINE
    Thylacine Win User

    Windows Defender only partially removing malware

    Hi

    I have a Windows 10, 64bit platform.

    I noticed that my screen was momentarily going black when opening some applications (mainly Microsoft ones). One suggestion was to download the virus checker from Microsoft (MSERT) which I did and ran. It picked up the win32/Dartsmouth malware and partially
    removed. I then tried to follow the instructions for manual removal but it was not listed as an app so I hit a dead end.

    A day or so later I noticed the same problem so ran the virus checker again and got the same result. This is becoming a regular occurrence and it suggests that the malware has an adaption to reinstall itself. I downloaded AVG and Malwarebytes to see if
    either of those could pick up and completely remove the virus but neither identified the virus.

    Any suggestions on how to completely remove this malware?

    Thanks
     
    Thylacine, Dec 25, 2020
    #2
  3. HECTOR MAD
    Hector Mad Win User
    malware partially removed

    Hello Ashish,

    This means that the malware has already been removed but you may need to take additional actions like running a virus scan to make sure that all malwares are removed. For further explanation, we suggest that you refer to the answers of Le Boule, Cyber_Defend_Team,
    and quietman7 on this
    thread link    .

    Let us know if you require further assistance.
     
    Hector Mad, Dec 25, 2020
    #3
  4. LE BOULE
    Le Boule Win User

    Unknown Malware were detected and partially removed

    Le Boule, Dec 25, 2020
    #4
Thema:

Unknown Malware were detected and partially removed

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