Windows 10: Unknown Popup

Good day all,


May I know is anyone encounter this popup before? Due to the popup msg is not English, much appreciated it if you could provide me with some advice on this. I helping my user copy the Email to the desktop but getting this popup msg.






Best regards,

SK

:)

 

Unwanted popup webpage

See if these multi-step removal guides help:

• How to remove "Win an iPhone" Pop-up Ads (Virus Help Guide)
• Remove Adware, Pop-up Ads & Malware from Windows 10 (Free Guide)

Suggestion to read:

Best Practices for Safe Computing - Prevention of Malware Infection

 

reimage popup

I would give the other 3 options mentioned in the first guide:

• STEP 3: Use HitmanPro to scan for malware and unwanted programs
• (Optional) STEP 4: Reset the browser settings to their original defaults
• (Optional) STEP 5: Double-check for malicious programs with Zemana AntiMalware
  

a go.

And I would start with Step 4, resetting your browser

 

unknown "other devices"

Hi,

Unknown devices usually show up in the Device Manager when Windows is unable to identify a piece of hardware and attempts to provide a driver for it. An unknown device isn’t just unknown — it’s not functioning until you install the right driver. Most of
the time Windows is able to identify and download drivers automatically. In cases where it is unable to do so, you'll have to identify and look for the driver yourself.

Follow these steps to locate the Unknown Device:

1. Press Windows Key + X and select Device Manager.

2. You’ll find unknown devices and other non-functioning devices under Other devices. Each device with a problem has a little yellow exclamation mark over its icon.

To check the Hardware ID of a device, follow these steps:

1. Open the Device Manager.

2. In the Device Manager, right-click the device, and choose Properties in the popup menu.

3. Tap the Details tab.

4. Select the Hardware IDs in the drop-down list.

5. Search the web for the Hardware ID using your browser. You should be able to get the name of the piece of hardware associated with the unknown device.

6. Get the driver for the device and install it normally.

Let us know if you require further assistance.

Regards.