Windows 10: unknown USB - device decryptor request failed

Log Name: Microsoft-Windows-Kernel-PnP/Configuration
Source: Microsoft-Windows-Kernel-PnP
Date: 4/8/2020 10:30:53 PM
Event ID: 411
Task Category: None
Level: Error
Keywords:
User: SYSTEM
Computer: DESKTOP-5V01CM4
Description:
Device USB\VID_0000&PID_0002\5&16aceb2e&0&1 had a problem starting.

Driver Name: usb.inf
Class Guid: {36fc9e60-c465-11cf-8056-444553540000}
Service:
Lower Filters:
Upper Filters:
Problem: 0x2B
Problem Status: 0x0
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9c205a39-1250-487d-abd7-e831c6290539}" />
<EventID>411</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2020-04-08T17:00:53.803000600Z" />
<EventRecordID>406</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="13920" />
<Channel>Microsoft-Windows-Kernel-PnP/Configuration</Channel>
<Computer>DESKTOP-5V01CM4</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="DeviceInstanceId">USB\VID_0000&amp;PID_0002\5&amp;16aceb2e&amp;0&amp;1</Data>
<Data Name="DriverName">usb.inf</Data>
<Data Name="ClassGuid">{36fc9e60-c465-11cf-8056-444553540000}</Data>
<Data Name="ServiceName">
</Data>
<Data Name="LowerFilters">
</Data>
<Data Name="UpperFilters">
</Data>
<Data Name="Problem">0x2b</Data>
<Data Name="Status">0x0</Data>
</EventData>
</Event>

:)

 

a request for device descriptor request failed

Maybe it's time to step back from the current efforts, and start over. I suggest you read over this excellent tutorial and try all of its steps: [Solved] Unknown USB Device (Device Descriptor Request Failed) for Windows 10 - Driver Easy. The one that may provide you with some easy relief is the one where you uninstall the device whose descriptor is failing, reboot, and see what happens when device enumeration recurs during boot-up. If you're lucky, it will fix itself.
HTH,
--Ed--

 

a request for device descriptor request failed

my bios is and custom unlocked bios (latest version) (thanks to Bios Mods -The Best BIOS Update and Modification Source ) because of lenovo hardware whitlist maybe thats causing the problem???

 

Unknown USB Device (Device Descriptor Request Failed)

Hello Usman,

I'm Independent Advisor and Microsoft MVP, here to help you with your question.

See if this step-by-step fix helps you:

https://www.kapilarya.com/unknown-usb-device-de...

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.