Windows 10: Unknown usb

So I just got my pc MSI Cyborg 15 A13U and ive been using it for about 2 months, however recently it started to have to disconnect and reconnect as if a usb is plugging in and out, so i looked into the device manager and saw that it was an unknown device with a port #0005 and hub#0001 what does this mean? Everything was unplugged, so no usb plugged into the pcThings i have tried:UsbdeviewUninstalling the unknown usbUpdating windowsThings that are temporarily stopping the unknown usb:Uninstalling roothub 3.0 it still comes back around 2-4 daysCan somebody please help stop this unknown usb

:)

 

Unknown USB Device

Hi James. I'm Greg, 10 years awarded Windows MVP, here to help you.

Where are you seeing Unknown USB device, in Device Manager?

Here are the usual fixes for Unknown USB device in Windows10:

https://helpdeskgeek.com/help-desk/10-ways-to-f...

https://softwarekeep.com/help-center/how-to-fix...

https://www.makeuseof.com/ways-to-fix-unknown-u...



Report back results for each step so I know what else to suggest.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

 

Unknown USB Device (Port Reset Failed)

As I can see you are still getting the same error ‘unknown USB device (port reset failed)’. But don’t worry, you can try the below-working solution to tackle the situation:

1. Unplug USB & Reboot Computer
   
2. Try A Different USB Port
   
3. Uninstall & Install A USB Driver Again
   
4. Change Setting Of The Power Management
   
5. Disable Quick Startup
   
6. Connect USB To Another PC.
   

To know thorough steps of these solutions, simply check out this post: [FIXED] Unknown USB Device (Port Reset Failed) Error – 7 Ways

I hope this will help you. Good luck…!

 

Unknown USB Device

Thanks for the response but there was not a problem. It was because of me being stupid. I had too much clutter around my PC and I had connected my external drive and thought It was my external storage device. I found out that my some USB connections did
not work on my old laptop. That is why I received the "Unknown device message." Sorry and thank you for the quick response.