Windows 10: Unknown "user" account on my newly upgraded Windows10 from Win7 -> can't log in

Discus and support Unknown "user" account on my newly upgraded Windows10 from Win7 -> can't log in in Windows 10 Installation and Upgrade to solve the problem; Hello,I would like to ask for help!I have upgraded my Win7 laptop with the Win10 system Windows 10 Home, compilation no. 10.0.19042.906, I was using... Discussion in 'Windows 10 Installation and Upgrade' started by #astroagn, Aug 16, 2021.

  1. #astroagn Win User

    Unknown "user" account on my newly upgraded Windows10 from Win7 -> can't log in


    Hello,I would like to ask for help!I have upgraded my Win7 laptop with the Win10 system Windows 10 Home, compilation no. 10.0.19042.906, I was using there only one account before Microsoft account and on my account website this device is still visible! But after reboot - there was only one user account named "user" and none of the passwords I've ever used for my accounts are working. What to do now?I have a second unix OS on this laptop so I do have an access to all my windows' files, keys and so on - and in the cC;/Users/ in the "user" folder I have stored all of my previous files and d

    :)
     
    #astroagn, Aug 16, 2021
    #1
  2. Steve_809 Win User

    Unknown User Account created after upgrading to windows 10. It comes back if I delete it.

    Original Title: Unknown User Account

    Hello,

    Since I upgraded to Windows 10 I am seeing an account that I did NOT create. So I deleted it by going into Control Panel > All Control Panel Items > User Accounts > Manage Accounts then I click on the unknown user account and delete it. That said.... It
    comes back. I have also followed the below suggestions from other posts and still does not seem to work.

    Let’s try simple steps and check if the user account is detecting and try removing it.

    • Press Windows key + R, type netplwiz and press Enter.

    • Check if the user account is appearing on the list.

    • Click on user account and click on Remove. (If user account appear on the list).
    Please advise.

    Thank you
     
    Steve_809, Aug 16, 2021
    #2
  3. Unknown second user account


    I took the free upgrade to Windows 10 about a week ago. An unknown second user has started appearing on the password log-in screen. It has the name 'smmosbvjntf'. It is easily removed from the user account box but usually reappears on the log-in screen within 24 hours.

    I also get a pop up from Tweakbit which wants me to use it to clean up my computer. I'm ignoring that.

    I subscribe to Eset and have scanned my laptop several timesusing the Eset scan and have come out with a completely clean bill of health.

    Any suggestions of how to rid myself completely of this unknown second account user?
     
    CHARLES FARR, Aug 16, 2021
    #3
  4. angus Win User

    Unknown "user" account on my newly upgraded Windows10 from Win7 -> can't log in

    Settings can't be opened using the built-in administrator account


    Hello,
    Unfortunately I have the same issue as Dabz from upgrading win7 to win10.
    I've tried opening settings using all the suggested methods and it will not load using my account with Administrator access nor the built-in Administrator profile. I also tried other methods not listed such as using Run. Control panel is just a stepping stone to add users in Settings.
    I'm also having explorer.exe issues, which I believe is preventing Settings from loading.
    Using cmd (Admin) I successfully created a new user profile [and granted admin access also using cmd (Admin)], however win10 will not allow this account to log on. win10 does not list this new user within control panel but it does in the start menu. win10 will not allow to log in or switch to the new account via the start menu either.
    I can access settings in Safe Mode but this will not allow me to create a new account.
    Any help/suggestions will be greatly appreciated.
    Cheers
     
    angus, Aug 16, 2021
    #4
Thema:

Unknown "user" account on my newly upgraded Windows10 from Win7 -> can't log in

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