Windows 10: Unmountable boot error

Discus and support Unmountable boot error in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello! My laptop has been getting the blue screen with the “unmountable boot error” when I try to start it up. I made USB drive of the windows media... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JillHassell, Aug 14, 2018.

  1. Unmountable boot error


    Hello! My laptop has been getting the blue screen with the “unmountable boot error” when I try to start it up. I made USB drive of the windows media installation to try to fix it but it doesn’t show up. Ive tried changing the boot order & tried using F9 to select it but it’s the USB doesnt come up. I also have tried Windows 10 USB drive that I purchased. And my screen says there is no operating system and to choose one, so I highlight the Windows 10 usb drive, choose the 64 bit installation and it says loading files then brings me to an screen where it says HP and tries load it looks like but then the screen goes black. I have also ran diagnostixcs test the Ram passed. I passed the the SMART check but failed the long DST with the failure ID 9LGEK-85E971-XD7X7G-61BA03. With the short test it said HDD primary drive failed. How do i go about fixing this? I dont need the data on their, if i need to reset it all i can. Hard drive is only 2 yrs old & out of warrenty. Its a Hp paviilion envy laptop

    :)
     
    JillHassell, Aug 14, 2018
    #1
  2. Rose Cal Win User

    How to fix error unmountable boot volume

    Hi James,

    It is possible that you received the error UNMOUNTABLE_BOOT_VOLUME due to a damaged file system which failed to mount. This error also means that sub-system on machine failed to mount the boot volume. To efficiently assist you, we'd like
    to gather more information:

    • Have you made any recent changes prior to this issue?
    • What is the exact error message you received?
    • What troubleshooting steps have you done so far?

    Meanwhile, we suggest that you you follow the steps shared by Michelle Her and
    Billion Debbarma on this threads below to troubleshoot your concern:


    Keep us posted if you need additional help.
     
    Rose Cal, Aug 14, 2018
    #2
  3. Noela Tum Win User
    UNMOUNTABLE BOOT VOLUME error

    Hi Andre,

    The challenge that you're experiencing when you got the error, UNMOUNTABLE_BOOT_VOLUME,
    is due to a damaged file system that failed to mount. It also means that sub-system in the machine failed to mount the boot volume. To isolate the issue, kindly answer the following questions:

    • When did you first encounter the issue?
    • What are the troubleshooting steps have you done so far?
    • How did you upgrade the device to Windows 10?

    You can also follow the steps that was shared by Michelle Her and
    Billion Debbarma on these threads to troubleshoot the issue:


    Hope this helps and let us know if it works.
     
    Noela Tum, Aug 14, 2018
    #3
  4. Unmountable boot error

    Kapil Arya MVP, Aug 14, 2018
    #4
Thema:

Unmountable boot error

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