Windows 10: Unplanned shutdown, dump file generated

Hello,Yesterday evening, my PC stopped running and generated a dump file.I am concerned as the last time it did this, it was because of an hardware failure, I realized my GPU was dead.Since then, I run on my iGPU.Do you have any clue where it could come from?Dump file: https://www.swisstransfer.com/d/20e57404-b5cc-4159-94e2-94b440dde34aThanks,

:)

 

BSOD Help (also crashes without BSODs and dump files)

The rebooting issue I am suffering does not generate a blue screen or dump files. After doing some research, it was recommended that I try running Windows' driver reviewer to stress the drivers and potentially generate BSODs to gain some insight into what could be causing the aforementioned reboots. Once I began running reviewer, that is when I was able to create blue screens and the dump files that I attached to this post. Hopefully, they are pointing me in the right direction; however, I am a bit skeptical. Since I cannot seem to cause a reboot using cpu, ram, or gpu stress tests, I find it very difficult to pinpoint whether my problem is with hardware or software. I hope your suggestion to uninstall Panda fixes the problem, but only time will tell.

 

BSOD not generating any Dump files...

Thanks Richard.

I see the dump files were not generated due to an error.

Windows Hello Driver is crashing.

The driver \Driver\WudfRd failed to load for the device ROOT\WindowsHelloFaceSoftwareDriver\0000.

Dump file creation failed due to error during dump creation.

Because WMD is not a good tool to check memory, I suggest you to use memtest86+

Looks like a Memory test is required.

I suggest you to Run memory test for at least 8 passes, preferably Overnight.

https://www.tenforums.com/tutorials/14201-memte...

When the test completes post back the Image(You can use your phone's camera).

Disclaimer:

There are links to non-Microsoft websites which would provide accurate and safe information. Watch out for ads on the sites which are frequently classified as a PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they do more harm than good sometimes.

 

How to fix Crash dump file generated problem

Hi
ElMkadem,

The default location of Windows dump files is in C:\Windows\Minidump\Minidump.dmp. Based on the screenshot, the crash dump file was generated by your software. We suggest that you contact the developer of your software for further assistance.

You can try to uninstall and reinstall the program and see if it helps.

Feel free to post back if you have any other concern.