Windows 10: Unplugging a usb made my computer bluescreen

I got a new mouse and when I unplugged my other one my computer bluescreened. After it came back up I tries it again and got the same result. I saw that it could be due to a driver but I cant read the mini dump files. Can you help me?

:)

 

No Message For Unplugging From USB Port

Hi James,

To assist you better, we’d like to know more information regarding your query by answering the questions below:

• What is the format of your USB Flash drive?
• Are you unplugging your USB Flash drive directly from the port or are you ejecting it by right clicking the USB device from My Computer?
• Are you able to see the Safely Remove Hardware icon on your system tray?

In the meantime, we can try to manually bring back the Safely Remove Hardware Window. To do so, you can follow the steps provided:

• Press Windows button + R to show the Run dialog box.
• Copy this command and paste it in the Run dialog box. “ rundll32.exe shell32.dll,Control_RunDLL hotplug.dll “
  
• Press Enter.

That will bring up the Safely Remove Hardware dialog which you can also use to stop the USB device you want to unplug. If you will close this window, the icon will restore back to the system tray.

Let us know how it goes.

 

USB keyboard disconnects when holding any button down

Hi,

Thank you for contacting Microsoft Community.

I suggest you to follow the below methods and check if it helps.

Method 1: I suggest you to try the following steps and check if it helps:

• The USB connection may be loose. Try unplugging the keyboard, and then plugging it back in.
• Plug the keyboard into a different USB port.
• If your keyboard is plugged into a USB hub or USB switch box, try removing it and plugging the keyboard into the computer.
• Unplug other USB devices that are not in use.
• Try the keyboard on another computer to verify it is working correctly

Method 2: Also I suggest you to uninstall and reinstall the usb keyboard drivers as below and check if it helps.

• Press Windows+X and go to device manager.
• Then expand keyboards and right click on the driver.
• Then click on uninstall and restart the computer.
• It will be reinstalled automatically and check if it helps.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.

 

USB device is not removable and cannot be ejected or unplugged

Hi Ai-Ling,

Appreciate the troubleshooting steps that you have tried. I suggest you run Hardware Troubleshooter and check as it is an automated tool which checks the hardware connected to the computer for any known issues and provides the details on how to fix
them. Follow these steps to run the troubleshooter.

• 
  Type Troubleshooting in the search bar and press “Enter”.
  
• 
  In the “Troubleshooting” window, click on “View All” on the left pane.
  
• 
  Click on “Hardware and Devices”.
  
• 
  Click on “Advanced” and then click on “Run as Administrator”.
  
• 
  Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
  

I also suggest you to Disable & Enable all USB controllers and check if it helps.

• 
  Click Windows key + R, type
  devmgmt.msc and press Enter.
  
• 
  Expand Universal Serial Bus Controllers.
  
• 
  Right-click every device under the Universal Serial Bus Controllers mode, and then click Disable one at a time.
  
• 
  Restart the computer, and then enable the USB controllers.
  

Update USB Controllers: To update the USB Controllers from Device Manager follow these steps.

• 
  Go Select Device manager.
  
• 
  Double Click on USB Controllers to expand.
  
• 
  Right click on the USB Controllers that is listed and select
  Update.
  

How to Install and Update drivers in Windows 10

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Let us know how it goes, we’ll be glad to assist.