Windows 10: Unrecognized User Account In file explorer

a mysterious second user is in my PC, with my files correctly labeled as C:\Users\my user name\Documents\..... ; however, appearing instead as C:\Users\thoma\Documents\.... I have no idea who thoma is, but it has become neceesssary to use file exployer to find this user thoma to access my document files. Any ideas on what is happening?

:)

 

Remove account

I suggest you backup your personalized files first before removing the account.
To delete an account, follow these steps:

1. Press WIN + X keys and click Command Prompt (Admin) from the menu.
2. Type the following command and press Enter. Replace test with the name of your sister's account. Code:

 

user accounts

Thank you for your response. If you've created a new profile and you have admin privileges, try these steps on how to transfer files from one user to another and see if it will work for you:

• Open File Explorer and go to C:\Users.
• Look for the account you want to copy the files from.
• Select the folders/files you want to copy, right-click on it and select Copy.
  
• Go to the new user account folder and paste the folders/files you copied.
• Repeat the steps if needed.

Give us an update on how it goes.

 

Unrecognized user account

I just reset windows 10 (ouch) and recovered most everything from on-line backup. I am a bit confused as I have an unrecognized user account, which could be my email truncated (dmale) In C:\User. When I try to manage it in the User control Panel
dialog I don't see it, just the User I restored (Don) There are some new folders in
dmale, but they also seem to be in my Don User Account. Ideas?

**Post moved by forum moderator to appropriate category**