Windows 10: Unremovable Malware

I have this issue where when I run a full scan, I get a notification about Windows Defender having "found malware and removing it", then when I open it I see a bunch of malware under Allowed Items, only that I didn't allow these items and I can't select them to remove. Anyone, please assist me in removing these. Thank you.

:)

 

Unremovable malware found preinstalled

Just a heads-up for those who may be affected.

Unremovable malware found preinstalled on low-end smartphone sold in the US

Lifeline phones sold by Virgin Mobile


Unremovable malware found preinstalled on low-end smartphone sold in the US | ZDNet

 

Malware Detected

If this is what you are seeing suggest you follow all
ofthe steps listed in this removal guide:
https://www.bleepingcomputer.com/virus-removal/remove-the-requested-resource-is-in-use-error/

Other scanners that may help resolve this malware issue are listed in
List of Malware Removal Tools

Regards…

Top 10 Ways PUPs Sneak Onto Your Computer. And How To Avoid Them. - Emsisoft | Security Blog

 

Did our Epson printer get hacked?

Another question, is this on a home network or a work network? The steps @eidairaman1 listed are always a good first step. If this is on a work network you manage, I'd be much more concerned than the home one. It is possible someone is screwing with you, but malware could also be the culprit.