Windows 10: Unresponsive cursor when USB 3 drives connected. The fix is weird.

Discus and support Unresponsive cursor when USB 3 drives connected. The fix is weird. in Windows 10 Drivers and Hardware to solve the problem; It certainly is an interesting one, and one that ranks up there with the best of the weird faults I encountered as an electronics service tech. Discussion in 'Windows 10 Drivers and Hardware' started by Mooly, Apr 5, 2018.

  1. Mooly Win User

    Unresponsive cursor when USB 3 drives connected. The fix is weird.


    It certainly is an interesting one, and one that ranks up there with the best of the weird faults I encountered as an electronics service tech.
     
    Mooly, Apr 5, 2018
    #1
  2. Mooly Win User

    So.…..

    I have these three USB drives, one a Seagate portable, the other one I made from a USB caddy and my old Dell drive (which was replaced by an SSD), and the third is a SanDisk flash drive.

    Whenever I plug any of these into my Dell laptop the cursor under mouse control becomes unresponsive and laggy (very juddery and often unusable). The touchpad remains smooth and responsive. The mouse is an HP Z4000 wireless one.

    Well the cause is an odd one. It is the mouse mat. Yep, you heard right, its the mat.

    The mat in question is a faux white leather one, and very nice it is too. However it appears to be the cause of the freezing/juddery cursor when USB3 drives are active. If I move the mouse to a dark surface all becomes good and all problems disappear. Back to the mat and the cursor is freezing again.

    With no USB3 drives connected, or with a USB2 drive, all is good with the white mat.

    How weird is that *Smile I can only guess that the white surface reflectivity/quality is marginal and that in normal use the USB port devoted to the mouse receiver gets 'full attention' with regard to any error correction and data flow. When the duties are split the problems surface. The black surface must be much easier on any error correction and data rates to and fro. That would be my best guestimate anyway.

    :)
     
    Mooly, Apr 12, 2018
    #2
  3. USB3 problem

    That is the problem, when the hard drive is plugged into the USB 3 port my computer becomes virtually unresponsive.

    Nik
     
    niknik1971, Apr 12, 2018
    #3
  4. KarlS8 Win User

    Unresponsive cursor when USB 3 drives connected. The fix is weird.

    Constant 'device connect/disconnect; sounds!

    Hi,

    I keep hearing the sounds 'Device connect' and 'Device disconnect' repeatedly every now and then... maybe every 15 minutes. The mouse becomes unresponsive when this happens, the cursor disappears and I cannot move mouse. This has been going for more than
    2 months.

    I detached all usb stuff keeping just mouse and keyboard but problem persists.

    I used to have an external drive and printer. Sometimes I connect the external drive to move files and disconnect the cable once again.

    Can you help?

    Thanks.

    ...I have windows 10.
     
    KarlS8, Apr 12, 2018
    #4
  5. Interesting issue! *Smile
     
    slicendice, Apr 12, 2018
    #5
Thema:

Unresponsive cursor when USB 3 drives connected. The fix is weird.

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