Windows 10: Unsafe shutdown count goes higher everytime I shutdown the PC normally

Discus and support Unsafe shutdown count goes higher everytime I shutdown the PC normally in Windows 10 Support to solve the problem; I'm using HD Tune Pro and CrystalDiskInfo to monitor the health of my hard drive because it's important to me. Today I saw that the value of "Unsafe... Discussion in 'Windows 10 Support' started by BicycleRow, Jul 1, 2017.

  1. Unsafe shutdown count goes higher everytime I shutdown the PC normally


    I'm using HD Tune Pro and CrystalDiskInfo to monitor the health of my hard drive because it's important to me.

    Today I saw that the value of "Unsafe shutdown count" in HD Tune Pro is pretty high, even higher than the Power-off cycle value. Which is strange and doesn't make any sense because Power-off cycle represents how many times you've powered on and off the PC during the entire lifespan of the drive, according to Wikipedia:


    Unsafe shutdown count goes higher everytime I shutdown the PC normally [​IMG]


    What? I've shutdown the PC unsafely more times than I have ever turned it on/off?

    Here's a screenshot of HD Tune Pro's S.M.A.R.T. statistics about my drive:


    Unsafe shutdown count goes higher everytime I shutdown the PC normally [​IMG]


    As you can see everything seems fine, except that Unsafe shutdowns value.

    After I saw the ridiculously high value I powered-off the PC like I always do - using the Power button in the Start menu and clicking Shut down, and then powered it on again to see if anything will change.

    And it did. The Power-off cycle rose up by 1, which is normal, but Unsafe Shutdowns value also rose up by 1.
    I powered off the computer completely normally, so that should not have happened.

    There have been unsafe shutdowns in the past, due to sudden power offs, but that was only a few times. Not every time I turn off the PC.

    In CrystalDiskInfo "Unsafe shutdown count" is under a different name - Power-off retract count.
    The current and worst values there are the same as in HD Tune Pro, but the Raw value doesn't make any sense. See here:


    Unsafe shutdown count goes higher everytime I shutdown the PC normally [​IMG]


    The Load cycle count in HD Tuner Pro is the same as Unsafe shutdowns, I don't know if that means something. Just wanted to mention it.

    Load cycle means:


    Unsafe shutdown count goes higher everytime I shutdown the PC normally [​IMG]


    So, any ideas on why this is happening? The drive is old, so is it possible for it to be giving false information?
    At least it's condition for now is Good, according to CDI and HD Tune. Unsafe shutdowns is not a critical value, but still it's strange that this is happening.

    :)
     
    BicycleRow, Jul 1, 2017
    #1

  2. Black Screen when shutting down my pc

    After Anniversary update for windows
    10 installed - Shutdown screen goes black,
    color screen with running circle and the
    inscription "shutdown" disappeared.

    The pc itself turns off/on normally,
    and login screen works just fine.

    Any ideas how to fix shutdown screen?
     
    Alexander MNA, Jul 1, 2017
    #2
  3. how can deactivate this issue?

    how to deactivate this issue? is this normal?

    Microsoft\Windows\DeviceDirectoryClient\RegisterUserDevice

    this appears everytime i shutdown my laptop.
     
    JeffreyVituro, Jul 1, 2017
    #3
  4. vram Win User

    Unsafe shutdown count goes higher everytime I shutdown the PC normally

    Everyone's HDD wil fail at some point.

    Do you keep regular backups? If not better start

    While there is nothing wrong with monitoring the condition of your hardware, I think your main focus should be on maintaining backups if your data is important.

    These tools are useful but unfortunately mostly serve as FUD fodder.
     
    vram, Jul 1, 2017
    #4
Thema:

Unsafe shutdown count goes higher everytime I shutdown the PC normally

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