Windows 10: unstable sound during streaming

I am using Zenbook 14 OLED and always getting unstable sound during during streaming over Zoom meeting and YOUTube while the internet signal is strong. It's a less than 1 year new laptop. Is there anybody can help me to resolve the issue?

:)

 

Streaming video, sound adjust automatically

Hi Dannowa12,

Corrupted or outdated drivers may be the possible reason why the sound adjusted automatically. To efficiently assist you, kindly answer the following questions below:

• Have you made any recent changes prior to this issue?
• Which build and version of Windows 10 are you using?
• Does this happen only when streaming videos?

In the meantime, I suggest you follow these methods to troubleshoot your laptop:

Method 1: Run Hardware and Devices Troubleshooter

Follow the steps below:

• Press Windows key + X and select Control Panel.
• Change View by from Category to Small Icons/Large Icons.
• Click on Troubleshooting.
• Select Hardware and Devices and follow the on-screen instructions.

Method 2: I suggest that you follow the steps in this
article on how to troubleshoot sound problems.



Let us know if you need further assistance.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

Rough sound when streaming.

Hi Charles,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

To assist you better I would like to know, what is the make and model of the Computer?

Let’s try simple troubleshooting steps and check if this helps. Follow the below methods.

Method 1.

Step 1.

I suggest you to uninstall/reinstall the sound adapter driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• 
  Now click on Sound, video and game controllers
  to expand, right click on the device and click on uninstall.
  
• 
  Once you are done installing the driver, restart the computer. It will automatically install the sound adapter driver.
  

If the issue still persist, try the below steps.

Step 2.

I suggest you to update the audio driver and check.

• 
  Press Windows key + X and select
  Device manager.
  
• Now click on Sound, video and game controllers and right click on it and update the software.

If the above methods did not help to fix the issue, try the below method.

Method 2.

I recommend you to go to the computer manufacturer website and download the latest updated sound adapter driver for Windows 10 and install the same. If the available driver is not for Windows 10 try installing the driver in compatibility
mode.

• 
  Right-click on the setup file of the driver and select Properties.
  
• 
  Select Compatibility tab.
  
• 
  Check Run this program in Compatibility mode.
  
• 
  Let the driver install and then check the functionality.
  

You can also visit the below link Microsoft article Fix sound problem.

Fix sound or audio problems in Windows - Microsoft Support

Hope it helps. Keep posting us with the status we will be glad to help you.