Windows 10: Unsuccessful uninstallation of program/ app

Hi all, I need to install office 32-bit and before that, windows prompted to uninstall the current version, office 64-bit first which i did and also restarted the device but it still prompted the same message box informing to uninstall office-64 before 32-bit. Does anyone know how to resolve this issue so that i can install office 32-bit?

:)

 

can't uninstall program

Hi,

Welcome to Microsoft Community. I appreciate your effort in resolving this issue.

- Did you try un-installing the program from programs and features?

I suggest you to follow the steps below and check if it helps.

Repairing or removing programs

To uninstall programs, go to Settings.

• On the Start menu, then select Settings.
• Select System > Apps & features.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

If you are still unable to uninstall the program, follow the steps below.

• In Search, enter Control Panel and select Control Panel.
• Select Programs > Programs and Features, then select the program.
• Select the program, then select Uninstall. Some apps that are built in to Windows can’t be uninstalled.
  
• Follow the directions on the screen.

Let us know the status.

Regards,

Guru Kiran

 

Program will not fully uninstall

One possible reason why you can't uninstall this program is because it's still running. You can have it stopped first (from running) before uninstalling. See the steps below on how to do so:

• Press the Windows key and type in "task manager"
• Click on Task Manager and go to the Processes tab.
• Look for the app you want to uninstall. Right-click on it and tick on
  End task.
• After doing this so, try to uninstall the app.

Let us know the outcome of this suggestion.

 

Uninstall or change a program (Some installed apps not listed) !


Hi guys and thanks for your replies.
As you suggested Irene I have them listed in "All apps" but it's still not normal not having them listed in windows 10 uninstall app!
And Roy Computer>C>Users>yourname>appdata>local has all the apps that are currently in " Uninstall or change a program" but
the apps that are not there are not in this folder either!
Anyway I find this to be a strange behavior on windows 10 (never had this with any other version). Is this a bug? anyone else have this problem?