Windows 10: Unsure how to read my minidump and not sure crashs my PC wanted to know if someone could help

https://drive.google.com/drive/folders/18GyPtAyrG9h91ta4gIhrPJnYWkz0-oT_?usp=drive_link

:)

 

My windows has recently crashed, it has a minidump file but I don't have the knowledge to understand it, can someone help me know why did my pc crash?

My windows is recently crashed, it has a minidump ile but I don't have the knowledge to understand it, can someone help me know why did my pc crash? I will attach the minidump

My system:

• Intel I5 10400
  
• 16Gb ram
  
• VGA GTX 1660 super
  

Minidump:

102822-53437-01.dmp

 

Help me read minidump file **EASYANTICHEAT CRASHING MY PC**

Dear PCLOW_154,

Welcome to the Microsoft Community



Thank you for reaching out to us for assistance with your issue involving the EasyAntiCheat system and the associated minidump file. I understand how crucial it is to resolve crashes that affect your PC's performance, and I'm here to help you through the process of analyzing and addressing this problem.

Based on the minidump analysis you provided, the issue has been identified as a KMODE_EXCEPTION_NOT_HANDLED (1e) error, which is typically related to a driver or hardware conflict. The specific module causing the exception is EasyAntiCheat.sys, and the faulting function within this driver is indicated by the symbol name and the offset provided.



To address this issue, I recommend the following steps:

1. Update or Reinstall EasyAntiCheat: Sometimes, simply updating the EasyAntiCheat software can resolve these issues. Please check if there is an update available for the EasyAntiCheat software from the official website or through the game that uses it. If updating does not resolve the issue, try completely uninstalling and then reinstalling EasyAntiCheat.
   
2. Check for Driver Updates: Ensure that all your drivers, especially graphics and chipset drivers, are up to date. Outdated drivers can often lead to system instability. Please go to the official website of your computer hardware manufacturer to download the latest driver and install it.
   
3. Run System File Checker: Corruption in Windows system files could also lead to such crashes. You can use the System File Checker tool to repair missing or corrupted system files. Run the following command in an elevated Command Prompt: sfc /scannow.
   
4. Consult with the Software Vendor: If the problem persists, it might be useful to contact the support team of the game or application that uses EasyAntiCheat. They may provide additional support or patches to fix the issue.
   

If you have tried the steps above and the issue still persists, please provide us with the updated minidump files or any additional error messages you receive. Your detailed feedback is crucial for us to assist you better.

We appreciate your cooperation and patience as we work together to solve this problem. Please do not hesitate to contact us if you need further assistance.



Best Regards,

Martin | Microsoft Community Support Specialist

 

My PC crashed while playing black desert online and I would like help in knowing what this DMP file reads.

Hi WhiteTiger2260

In your minidump files the only fault listed was a CPUZ driver and iCUE is known to keep generating a driver of that name in the Temp folder and that is known to cause blue screens.

You can if you want re-install iCUE and if your PC starts to crash, you will know that is the cause, or leave it uninstalled for now to see if your system is stable.

If your system does crash, please upload any newly created minidump files, I will gladly analyze them for you.