Windows 10: unwanted "hidden" user needs deleted - WIN10 on HP Envy laptop

I had a hard drive replaced on my HP laptop and ever since I have 2 user accounts in my file folders mine and one listed as HP the HP user appears to be the default and will no longer allow me to save files to some of my document file folders. When I open the Control panel to Users, the only one that appears is mine with me listed as the administrator, but I clearly get messages that User HP is the administrator while working on Word/Excel etc. Any ideas on where to find HP User and remove it? thanks

:)

 

HP Laptops Shipped with Hidden Keylogger

Michael Myng, more commonly known as ZwClose, was approached by a friend to look into the possibility of controlling the keyboard's backlighting on his HP laptop. Michael was down for the challenge, and his friend sent the Synaptics SynTP.sys file over to him. After analyzing the keyboard driver, he found the sleeping keylogger. The logging function is disabled by default. However, intruders can enable it easily by modifying the registry value through malicious code. Michael reported the issue to HP, and the company released a list of the affected laptop models along with a security patch. The list contains over 400 models from HP's most popular product lines like the EliteBook, ProBook, ZBook, Spectre Pro, ENVY, Pavilion, OMEN - just mention a few. Now that the vulnerability is public, we urge HP laptop owners to install the security patch ASAP. The fix is also available on Windows Update if that's your preferred method.








Sources: ZwClose, HP

 

HP Envy Laptop Battery not charging after Windows 10 installation

Hi,

Thank you for posting on Microsoft Communities.

I suggest you to un-install and re-install battery drivers from Device manager and check. Follow the steps:

• Press Windows Key + X.
• Click on Device Manager.
• Expand Batteries and right click on Batteries ACPI and click on Un-install.
• Restart the computer and check.

If the issue persist, I suggest you to visit HP Envy website and check whether HP has released any firmware updates for Windows 10. If so, please go ahead and install them and check with the issue.

 

HP Envy Laptop -

Hi OKSunshine

There is no standard method in WIndows to turn off a touchpad, that varies from laptop to laptop and from model to model

Try the steps on this thread on the HP forum, and if that does not work for you, then also post this question over on that HP forum, mentioning the exact Model No, (on the bottom casing of the laptop) and they will know best how to disable the touchpad on that
model . . .

https://h30434.www3.hp.com/t5/Desktops-Archive-...

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any product advertised on the site before you decide to download and install it.

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