Windows 10: Unwanted user account in start window can't be deleted

When I restart Windows 10, I get two user accounts on my startup screen. The first is my name and I use a pin to log in. The second I have never created and shows up first on startup. The user account does not show up in the Control Panel. I've tried to use the command netplwiz to remove log in needs as stated in an earlier post on this forum. But nothing changes. The extra account is still there and I still have to use a login for the normal account. I want to get rid of the unknown account and remove the need to login with a password or pin. Where did this unknown account come from, why is it showing up on the startup screen and not in the Control Panel users list, and how do I get rid of it?

:)

 

Deleting User Accounts

If you can access the admin account through safe mode then all you have to do to remove the other account passwords is go into User Accounts in the control panel and either delete the accounts or, I'm not sure, remove the account passwords.

 

Windows 10 start up user account

Hi Jim,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing with log-in user account, we will help you to resolve this issue.

Kindly provide us with the following information to assist you better:

• How many user accounts are there on your computer?
• Is your computer connect to Domain?
• Were you able to see your another user account on start-up screen?

If you are able to see another user account on start-up screen, I suggest you to login through that account and enable the built-in admin account.

After enabling the built-in admin account you can login through that account and delete the default account.

Step 1: Steps to enable built-in admin account

Try to login to your temporary user account, enable built in administrator.

• • Press Windows + X key together on your desktop screen.
  • Click on Command Prompt (admin) to open Command Prompt.
    
  • Type the following command and hit Enter:

net user administrator /active: yes (Check for the spaces)

4. Now log off from the current user and try to login to the administrator account that is enabled.

Note: Please follow the same steps and type net user administrator /active: no to disable admin account after the troubleshooting is done.

Step 2: Steps to delete the account:

• 
  Login with the built-in administrator account.
  
• 
  Press “Windows key + X" from the keyboard and click on
  Search icon.
  
• 
  Type Control Panel in the search box, click on “User accounts” and on
  "Manage another account"
  
• 
  Click the on the default account you want to delete and Delete.
  

Hope it helps. Kindly get back with the status of the issue, we will be happy to help you.

 

Strange Windows 10 User Account issue.

Unfortunately I had done those steps numerous reboots, it just, reappears for no good reason. The base account isn't even a Microsoft account, it's a local account.

I haven't quite tried the built in administrator account on W10, but so far in my experience on my own computer, the built in account seemed to have absolutely no more control than I did on my own.

It's just strange, I go in, it warns me twice about deleting the account, then it's gone. Reboot, and it's back?

EDIT: Just to specify, both command line and Netplwiz both say only HIS account exists on the computer, it doesn't list this rogue account. This is what I meant in my first post about the fact that even Windows doesn't seem to believe it exists, HALF the time. *Frown