Windows 10: Unxpected Shutdown

I'm currently experiencing unexpected shutdowns while gaming when the laptop is plugged in. The system temps are under check and the event viewer shows unknown error.



Log Name: System

Source: EventLog

Date: 03-04-2020 08:11:40 PM

Event ID: 6008

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DESKTOP-73QEVBQ

Description:

The previous system shutdown at 8:06:37 PM on ‎4/‎3/‎2020 was unexpected.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="EventLog" />

<EventID Qualifiers="32768">6008</EventID>

<Level>2</Level>

<Task>0</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2020-04-03T14:41:40.284154800Z" />

<EventRecordID>25150</EventRecordID>

<Channel>System</Channel>

<Computer>DESKTOP-73QEVBQ</Computer>

<Security />

</System>

<EventData>

<Data>8:06:37 PM</Data>

<Data>‎4/‎3/‎2020</Data>

<Data>

</Data>

<Data>

</Data>

<Data>76196</Data>

<Data>

</Data>

<Data>

</Data>

<Binary>E4070400050003001400060025003801E4070400050003000E00240025003801080700003C000000010000000807000000000000840300000100000000000000</Binary>

</EventData>

</Event>

:)

 

Shutdown problem on my Windows 10 laptop.

Hello,

We suggest that you follow the troubleshooting steps below to resolve the issues with the shutdown function of your laptop:

• Type Troubleshooting in the search bar beside the Windows icon.
• Select Troubleshooting from the results.
• Under System and Security, select Fix Problems with Windows Update.
• Choose Troubleshoot as an Administrator.

Let us know if the steps above worked for you.

 

Hard drive/ OS issue

a guy suggested :

• shutdown
• unhooked HDD
• restarted
• yay !!
• reconnected HDD
• restarted
• yay !!

also , try method 3
How do I unlock the drive where Windows 10 is installed?

 

unexpected shutdown

Pavan N

the shutdown has only happened once I will take steps you suggested if it happens again thanks for your help