Windows 10: Update 4517389 causes wired network adapter to stop functioning, any workarounds?

I've got an MSI X370 motherboard with a realtek gigabit NIC built in. Every time this update is installed on my computer my network adapter ceases to function. Updating to current drivers doesn't work, nor does uninstall and reinstall. Anyone else had this and know a solution? Each time I have to remove the update and the PC is functioning fine once removed. I am trying to avoid a clean install because I don't want my PC out of commission for an extended period. If I have no choice ok, but I would really like to know from someone that has one of these boards if a clean install works or I need another solution for it.

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:)

 

How to Dump Networking Parameters?


Had a customer with this problem, they had a brand new Dell Optiplex 3050, with Windows 10 1709, and Realtek Gbit Family of lan adapters (wired connection). After much troubleshooting (many suggestions listed in the course of this thread), it turned out the PC needed a bios update. Among the updates listed on the dell website for bios version 1.52 (I flashed it with the latest 1.92) was "Update RealtekLOM".

LOM is "lan on motherboard" and the Realtek has flashable firmware.

One step for others having this issue is to check their computer manufacturer's website for "Lom" firmware updates for the particular network adapter - whether integrated or an add-in.

 

network adapters

Hi, Michael.



Thank you for posting your query in Microsoft Community.

As per my understanding, you may be facing an issue with your driver updates.

I suggest that you perform the steps mentioned below and check if it helps you resolve your issue.



Method 1: Network troubleshooting

• • • On the search bar type “Troubleshooting”
    • Click on “Network and Internet”
    • Click on “Network Adapter” and run the troubleshooter.

Method 2: Download and install the latest firmware updates for the Network adapter

Follow these steps to un-install the drivers:

• On the search bar type “ Device Manager”
• On the left pane locate “Network Adapter” and expand by clicking on it
• Right on the “ Network driver” option and click “Uninstall’
• Download the latest Wireless network adapter driver setup file from the manufacturer’s website and install it.

Your reply is very important for us to ensure a proper resolution. Please get back to us with the above information in order to assist you accordingly.

For further assistance, you can post your query in Microsoft Community

 

After the update my network adapters not working.

Hi Sam,

I realize that it must be difficult for you when things are not working as it should. Sorry to know that you are facing this issue. I will try to help you with this issue.

You may try these steps and check the status:

• 
  Run the Network Troubleshooter and restart the computer to check if this helps.
  
• 
  You may try a different network adapter/connection type if possible.
  
• 
  Further you may also check for Windows Updates with a wired net connection and check for updated drivers for the network adapter.
  

You will be able to solve some problems by running a troubleshooter that will automatically fix some common issues with Windows Update.

Open the Network troubleshooter by following these steps:

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Click on Troubleshooting and click on
  View All.
  

Click on “Network Adapter” troubleshooter to fix problems with
Network Adapter. Follow the on-screen directions to run this troubleshooter and restart the computer to check if this helps.

Further, suggest you to follow all the steps from this article to check if that helps.

Fix network connection issues: http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

Note: The steps to turn off a firewall depend on the firewall software you’re using. Check the documentation for your firewall software to learn how to turn it off. Make sure you turn it back on as soon as you can. Not having a firewall turned
on makes your PC more vulnerable to hackers, worms, or viruses.

Keep us informed to help you further.