Windows 10: Update from 1511 to 1607 failing

Discus and support Update from 1511 to 1607 failing in Windows 10 Installation and Upgrade to solve the problem; Win 10 Pro i7 desktop (upgraded from 8.1), 1511 working fine. Tried four times this week to go from 1511 to 1607 and failed four times. Well, actually... Discussion in 'Windows 10 Installation and Upgrade' started by highstream, Jan 13, 2017.

  1. Update from 1511 to 1607 failing


    Win 10 Pro i7 desktop (upgraded from 8.1), 1511 working fine. Tried four times this week to go from 1511 to 1607 and failed four times. Well, actually the first time via USB setup it succeeded, but when a day later I needed to boot into Safe Mode, startup ran on and on (four blue Windows screen, circling dots). I was eventually able to use diagnosis and repair off a USB stick to get into Safe Mode, but starting back to normal mode just ran on and on. After that, I've used the Windows Update method and each time during installation it gets to a point where start up runs on indefinitely. I've even let it go all night to be sure. Just a little bit ago, for example, it got to about 77% installed, restarted a third time and it happened again (waited a good 30 minutes). I've tried diagnosis and repair, but very soon there's a flash and the screen goes blank (black) - and stays that way. Someone elsewhere suggested that updating the Intel driver had solved it for him (Device Mgr > System), and mine did show need of an update, but that didn't do it for me. sfc /scannow did find some errors, but fixing those hasn't solved it either. I've also turned off (but not uninstalled) MBAM and Windows Defender/Firewall before starting. In the end, each time I've had to use a system image from an external SSD to go back to 1511.

    Any ideas? Thanks,

    :)
     
    highstream, Jan 13, 2017
    #1

  2. Update from version 1511 to version 1607 failing

    I have the same problem as described by RadonRay. Made at least five attempts to update from version 1511 to version 1607. My last attempt followed the suggestions by Andre Da Costa. No success. I don't like to go the ISO path because it is complicated and
    time consuming and may not succeed either. Dont know what to do next. Need help from the MS community. My computer is a Lenovo ThinkPad Model T430. Windows 10 installed on this machine without a hitch. I upgraded from windows 7. Can't explain why the anniversary
    update doesn't install on this machine. Any suggestions?
     
    BerndtSchleifer, Jan 13, 2017
    #2
  3. Update from version 1511 to version 1607 failing

    Please restart your computer and allow 20 minutes for the system to run before uploading information required to help me investigate your problem. When examining Event Viewer log files many, not all, problems show in the period immediately after
    the computer has been booted.



    Please provide a copy of your System Information file. To access your System Information file select the keyboard shortcut
    Win+R, type msinfo32
    and click OK . Place the cursor on
    System Summary. Select File, Export and give the file a name noting where it is located. Click Save.
    Files in the txt file format are preferred.Do not place the cursor within the body of the report before exporting the file.The system creates
    a new System Information file each time system information is accessed. You need to allow a minute or two for the file to be fully populated before exporting a copy. Please upload the file to your OneDrive, share with everyone and post a link here. If the
    report is in a language other than English, please state the language.



    Please upload to your OneDrive and share with everyone a copy of your
    System log file from your Event Viewer and post a link here. Please remove any earlier copies of the logs from your OneDrive.



    To access the System log select the keyboard shortcut Win+R, type
    eventvwr.msc and press the ENTER key. From the list in the left side of the window select Windows Logs and System. Place the cursor on System, select Action from the Menu and
    Save All Events as (the default evtx file type) and give the file a name. Do not provide filtered files.
    Do not place the cursor in the list of reports before selecting Action from the menu. Do
    not clear logs whilst you have a continuing problem.



    For help with OneDrive see paragraph 9.3:

    gerrys template
     
    Gerry C J Cornell, Jan 13, 2017
    #3
  4. Update from 1511 to 1607 failing

    Run the built in trouble shooter for Updates on 1511 to ensure everything is clean.

    Type troubleshooting in the Cortana search bar, troubleshooting appears at top.
    Click it, window opens, lower right side "Fix problems with Windows Update", click.
    Window opens, click on “advance”, click on Run as administrator, click “Next”.
    Should run clean. If not run again.

    I know you are likely trying to avoid this but maybe a clean install on 1607 is the way to go. If you do, delete old windows partitions as part of clean install.
     
    Caledon Ken, Jan 13, 2017
    #4
  5. Bree New Member
    Removing all unnecessary USB devices and drives during the upgrade can also help. They can safely be put back after the install has completed successfully.
     
  6. Thanks for the advice. Fix Update made some repairs. I'll try the update again later.

    After posting, I had tried again and left it overnight, but the install got stuck at 26%. On the way back to 1511, however, I got a scare. Usually in starting from a USB stick to roll back, I've used troubleshooting and worked my way to using a system repair image from an external SSD. This time it didn't work: the system showed an error message that the architecture of the image (e.g., x64) is different from than of my computer, which obviously couldn't be. So after a few dead ends, I tried the roll back the install choice and it worked. Oddly, though, the message at the end suggested that I had gone back to what was there before Win 10, when in fact it went to 1511.

    The other thing I haven't understood is about the system repair CD created per prompt at the end of making a system image. I tried it in the process of getting back to 1511, when other ways have seemed to fail (like above), but Windows never recognizes it as a valid boot disk. Why?
     
    highstream, Jan 13, 2017
    #6
  7. Bree New Member
    You get this if you boot from an (x86) recovery USB but the OS is (x64) (or vice versa). I get this if I try to restore a system image using the wrong 'bits' for the recovery environment, they have to match.

    You may need to go into the Bios and change the boot order. On some machines you can select the boot device at the power-on Bios ID screen. Mine (briefly) says 'F12 to choose boot device' before Windows starts to load, and as an added 'safety feature' when it recognises a bootable CD says 'press any key to boot from the CD/DVD...' defaulting to booting the HDD if I don't press a key in time (I get about 5 seconds to do so).
     
  8. Update from 1511 to 1607 failing

    Thanks. Yes, I didn't change the boot order for the repair disk, but had on a try with a previous version.

    Not entirely sure what you mean about the USB stick. It's 32 gb USB 3.0, as I recall long formatted FAT32. The system image is on an SSD that was formatted on this x64 machine (NTFS). My desktop and laptop have long been x64 machines. Before last night's fifth try, I used the current media creation tool to download the latest Win 10 setup (previously I had been using the one made in August). Since it is the same flash drive used for the previous image roll backs, I'm not sure how it would have ended up as x86, unless Windows itself did that while creating the new set of files on an x64 machine. That's what has me puzzled.
     
    highstream, Jan 13, 2017
    #8
  9. I maybe misreading this. If so ignore me.

    As Bree states you may need to set boot order but .....

    The CD you create as part of Backup and Recovery (Window 7) is not a "repair" device for windows 10. It is simple something to get an Image back in or restore files. Some people, and I believe Bree and I have been on the same threads before, use this process and it works. Others have had issues. Lots of threads have passed, but I believe the recommendation was to keep this CD with the Image created for better success.

    Lots of forum users use Macrium Reflect. It is free. What ever works for you.

    Now back to Windows 10. If you want a USB stick that performs Window 10 functions, I understand you need a Recovery Drive. Type it into Cortana, start the process and it will create a bootable USB Recovery drive. Usually you need a 8GB key, if you don't copy drivers, 4GB. It will tell you.

    If I have this wrong, someone correct me.
     
    Caledon Ken, Jan 13, 2017
    #9
  10. When a system image backup is run (CP>File History screen), at the end it asks the user if they want to make a recovery disk. Since I'm creating the images using a Win 10 1511 machine onto an SSD that was formatted (NTFS) on this x64 machine, I'm not sure where the Win 7 or x86 comes from.

    I've been using and keeping the USB stick as a Win 10 installation tool, so that it can double for dealing with bad situations where a startup and repair or roll back are needed.
     
    highstream, Jan 13, 2017
    #10
  11. Thanks for clarification. I didn't realize they kept that in as well. They brought back Backup and Restore (Windows 7) and it has a disk as well.

    If you type recovery drive in Cortana you will see that process for creating bootable Recovery media.

    What is next, clean 1607?
     
    Caledon Ken, Jan 13, 2017
    #11
  12. Thanks for the suggestion. Two choices right now: either the Update repair suggested here works or stick with 1511 until ready to do a clean install. I did a few of the latter with 8.1 when there were what turned out to be mobo problems, so it's not something I wish for (like prepping for a colonoscopy).
     
    highstream, Jan 13, 2017
    #12
  13. Bree New Member

    Update from 1511 to 1607 failing

    We have indeed.

    As far as I can make out in Windows 10 the CD that Backup and Recovery (Window 7) offers to make at the end of making the system image is functionally identical to a USB Recovery Drive when made with no system files included. In fact, the one Windows 7 made was its full recovery environment too, just customised to go straight to the image restore function. Cancelling the restore would give you a choice of all Win7's other recovery options.
     
  14. Tried once more after Update repair, unplugging USB cables (missed one), unchecking non Windows programs and whatever else. Result the same: ran on during the second reboot. So, a clean install it will be...sooner or later. Thanks for your help.
     
    highstream, Jan 14, 2017
    #14
  15. asusG Win User
    sorry to hear about your colonoscopy *Smile so...a clean install it is after all?
     
    asusG, Jan 14, 2017
    #15
Thema:

Update from 1511 to 1607 failing

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