Windows 10: Update KB4549951 killed my keyboard on my ASUS ROG laptop.

Laptop keyboard is totally dead. It has multicolored backlights - they don't even come on.

:)

 

laptop keyboard on ASUS

My ASUS laptop has suddenly killed its keyboard after I updated windows 10. I am not able to type anything using the laptop keyboard WHATSOEVER. My laptop has touch screen, and I am using the on-screen keyboard to type this up. I need help to fix this
as this laptop was expensive, and I hold it very dearly. Ps- the mouse works too.

 

ASUS Laptop G55VW ROG driver missing


You summed it up very nicely. Just add the extra information (both KB and Sleep fail if you uninstall the ATKPackage) to what you already have and they'll collect the data they need.

It's frustrating now, but there will be some solution offered by ASUS to MS. These types of drivers (programmable keyboards, backlit keyboards) are on the list to fix, but not high on the list *Wink

MS has to get network, display, chipset .... drivers working with Win10 before looking at the peripheral drivers.

You might want to write the same thing on the ASUS support page - address the issue from two sides (MS and ASUS). Who knows, ASUS might point you to another driver that works. I found one driver and offered it to you, there might be others I couldn't locate.

In any case, I think you and I have exhausted the options available in this type (forum) of trouble shooting. You did great, I appreciate the extra steps you took to better understand the issue. I really appreciate that you posted your results on your thread - that might help other members with a similar issue.

Please write a new post if / when you find a resolution - thanks.

Bill
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Asus ROG. Opinions?

Hello,

I am planning on getting a gaming laptop and my #1 choice is the Asus ROG that is on sale on the online Microsoft store. I have heard split reviews about the Asus, some saying that it simply doesn't turn on to some saying it is fantastic. It obviously
has a lot of capabilities and looking at its specs, it has a very powerful system however is it reliable enough for me to purchase or will it just be a waste of time. If it isn't reliable, then what would be a good backup computer to purchase.

Moved from Mobile Devices

Original title: Asus ROG