Windows 10: Update KB5015684 disabled scan function on HP OfficeJet 4650 printer

Update KB5015684 installed last night 11/14/22 and today the scan function on my printer gave following error "The HP OfficeJet 4650 series was not found". However, printer will print but not scan. Deleted the update and scan function works again. You need to fix this bug.

:)

 

hp officejet 4650 fax setup

Hi,

The place to ask this is HP.

HP Website for information for your Printer:
HP OfficeJet 4650 All-in-One Printer series | HP® Customer Support

HP Support Forums.

Home - HP Support Community

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hp officejet 4650 printer won't print color using windows 10.

Hi,



Thank you for writing to Microsoft Community Forums.



We understand your concern as you are unable to perform color print from your HP printer using Windows 10 PC.



In this scenario, we would suggest you to refer the steps as mention in this article from HP:
HP Deskjet Printers - Color Images Print in Black and White



If the issue still persists, then we would suggest you to remove/uninstall the printer completely and reinstall it.

1. Download all the printer driver and the installer from
   Software and drivers for HP Office Jet 4650 All-in-One Printer
   
2. Now press Windows + X and select Device Manager.
   
3. Scroll down and expand Printer queues, Printer & Imaging Devices. Now Right click on the
   HP printer device and select Uninstall.
   
4. Check the box beside “Delete the driver software for this device” and click
   Ok.
   
5. Do not restart the PC if it’s prompted, close device manager.
   
6. Now press Windows + R key to launch the
   Run command.
   
7. Type appwiz.cpl and click
   Ok to launch Programs and features.
   
8. Scroll and look for the HP printer. Right click and click on
   Uninstall.
   
9. Restart the PC and later install the printer that you have downloaded in step 1.

Let us know how it goes,



Aditya Roy

Microsoft Community – Moderator

 

hp officejet 4650 printer won't print color using windows 10.

I cannot print in color on my windows 10 computer to my HP Officejet 4650 all-in-one printer. I ran test printouts on

the printer itself and it prints in color. I checked my printer settings and color is the default. Yet, anything I print from my

computer only prints in black and white. Any suggestions?