Windows 10: Update KB5049981 caused Video playback issues

Update KB5049981 installed today on my computer, and afterwards we could not play any videos, whether it was from youtube, or locally, including Premiere Pro. The videos would just load and if they would play it was for a brief second and was very stuttery. Tried updating the graphics driver and there was no change. Uninstalled the update, and videos went back to playing normally.

:)

 

video playback freeze for a split second with a buzzing sound about every 20 to 30 seconds

Hi Andrew,

Thank you for posting your query on Microsoft Community.

We regret the inconvenience caused to you. We will be glad to assist you with this issue.

Before we proceed, we require more information to assist you better.

• Which application you are using to play the video?
• What is the format of the videos you are trying to play?
• Does this happens with all other videos as well?

This issue might be due to outdated or corrupted graphic card drivers. Let's try the below steps and check if it helps:

Step 1: Run Video Playback Troubleshooter.

I suggest you to run the Video Playback
Troubleshooter. Follow these steps to run
Video Playback troubleshooter:

• Type troubleshooting in the search bar and select it.
• Select View all on the top left corner.
• Click Video Playback
  troubleshooter.
• Follow the on-screen instructions to run the troubleshooter.
• Check if issue persists.

Step 2: Also, I suggest you to update your graphic card drivers.

I suggest you to update graphic drivers and check if it helps. Follow the steps given below.

• 
  Press Windows key + X key and click on
  Device manager.
  
• 
  Search for Display Adapters.
  
• 
  Right-click on the graphics
  card and click on Update driver software.
  

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.

 

Video Playback issues

Hi Cami,

An outdated browsers or display driver is on of the possible causes of playback issues. To isolate your concern, kindly answer the following:

• What's the current build of your computer? Press Windows key + R and then type winver.
• Does the issue happen on web browsers only? Can you try to play a video file from your local storage to see if the same issue persists?
• Did you try to clear the browsing history and resetting your web browsers?
• Did you get a specific error message?
• Do you have a Flash Player installed in your web browsers?

Meanwhile, kindly run the Video Playback troubleshooter. Go to Settings> Update & Security> Troubleshoot> Video Playback> Run the troubleshooter> Restart your computer.

Note: The automated troubleshooter will try to identify and then resolve the issues that it finds.

• 
  

 

video playback issue after windows 10 update

Hi Mark,

Corrupted software and/or driver issues could be the reasons why you're experiencing problems when playing videos. We suggest that you try these steps, then check if the issue persists:

• Run the the
  Video troubleshooter. This will automatically diagnose and fix issues with playing videos.
• Update the display drivers.

Feel free to update us on the result.