Windows 10: Update keeps spinning

The update on my Dell pc started yesterday around 4 pm. It reached 84% by 6:30 pm. It is now 9:10 am and it is still spinning at 84%. What should I do? Do I shut it down and start over or just let it continue to spin?

:)

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

DVD drive keeps spinning in Windows 10

Hi Marie,

Thank you for posting on Microsoft Community. I understand the inconvenience you faced. I will certainly help you with this. Kindly refer to the below given methods and check if it works.

Method 1:

I would suggest you to follow these steps and try to run the Hardware troubleshooter:

• Press Windows key + X on the keyboard.
• Click on Control panel.
• Type “Troubleshooting” without quotes in the Control panel
  search box.
• Click on Troubleshooting and click on
  View all.
• Click on Hardware and Devices troubleshooter and follow the on-screen instructions

Method 2:

This issue may arise due to outdated DVD/CD-ROM Driver, I suggest you to follow the below given steps and check if you are able to rund DVD

• Press (Windows key + X) and click on “Device Manager”.
• Expand “DVD/CD-ROM Drives”.

• Right click on the drivers and select “Update Driver Software”. Once this is done, restart the computer and check if the issue persists.

If there no updated drivers available on the computer manufacturer’s website, then try installing it in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps
to install the drivers in compatibility mode and check if that helps.

• Download the driver from the manufacturer’s website.

• Right-click on the driver setup file and click on
  ‘Properties’.
• Click on the ‘Compatibility’ tab and check the box
  ‘Run this program in compatibility mode for’ and select Windows 8/8.1 operating system from the drop down menu and proceed with the installation. Once this is done, restart the computer and check if the issue persists.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

Thank you.

 

Cursor spinning

Hi Shashank,

For us to isolate your concern with your cursor spinning issue, we would like to know the following:

• Were there any updates made on your computer prior to this concern?
• When did the issue first begin?
• Is this the first time you experienced the issue?
• To make sure we have not missed on anything, what troubleshooting steps have you done so far?

We look forward to your response.