Windows 10: Update Manager -- Missing ISUS.msi

Discus and support Update Manager -- Missing ISUS.msi in Windows 10 Installation and Upgrade to solve the problem; My wife and I share the computer. Each time she logs in a box appears with the message: "The feature you are trying to use is on a CD-Rom or other... Discussion in 'Windows 10 Installation and Upgrade' started by BiblioBob, Feb 13, 2021.

  1. BiblioBob Win User

    Update Manager -- Missing ISUS.msi


    My wife and I share the computer. Each time she logs in a box appears with the message: "The feature you are trying to use is on a CD-Rom or other removable disk that is not available. Insert the 'Update Manager' disk and click OK". If we click OK, the following message appears: "...try to find the installation package 'ISUS.msi' in a file from which you can install the product 'Update Manager'." No such file can be found. If we click "cancel" or "X", the box disappears for a few seconds and then reappears in the middle of the screen. If it's a good day, we may go a few minutes without the box interfering, but that's rare. Please, what can we do?? We are running Windows 10 on an HP Pavillion.

    :)
     
    BiblioBob, Feb 13, 2021
    #1
  2. AndreePin Win User

    Imaging Devices missing in Device Manager and Webcam doesn't working

    Hi,

    Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

    • On the desktop, press Windows key + X and select
      Device Manager.
    • Click on View and select
      Show Hidden Devices.
    • Check for the webcam under Imaging Devices.
    • If the webcam is listed, then right-click on it and select
      Update Driver Software
    • Select Browse My Computer for Driver Software and follow the prompted steps.
    Please post back with the result for further assistance
     
    AndreePin, Feb 13, 2021
    #2
  3. Cliff S Win User
    Downloaded MSI BIOS Missing Installer

    That was it @dude!!!

    Update Manager -- Missing ISUS.msi [​IMG]

    Update Manager -- Missing ISUS.msi [​IMG]

    Update Manager -- Missing ISUS.msi [​IMG]

    I was able to boot into F11 boot override, and run the BIOS flash from my USB stick, now I an updated to AD0.

    Update Manager -- Missing ISUS.msi [​IMG]


    I have spent the last half hour re-setting my BIOS, found out my saved OC profiles are no good any more as they are for the prior BIOS version, so had to recreate and test them too.
    Now I am up and running though, one funny thing, MSI Live Update 6 now finds the .AD0 BIOS as an update after I installed it. I think that piece of crap, will have to go. I can always check out MSI once a month, and the programs I wan installed, will tell me if there is an update anyhow when I check using "Info".

    You should make a step for step tutorial & video on updating MSI BIOS in this section*Wink
     
    Cliff S, Feb 13, 2021
    #3
  4. Kem Mon Win User

    Update Manager -- Missing ISUS.msi

    Windows Update - Service registration is missing or corrupt

    Hi Nitya,

    Upon analyzing the details and the troubleshooting steps you have done so far, we suggest that you
    manually reset your Windows Update Components
    by following these
    troubleshooting steps:


    • Run
      Command Prompt as Administrator

    • Stop
      BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
      type the following command:

      • Net stop wuauserv

      • Net stop cryptSvc

      • Net stop bits

      • Net stop msiserver

    • Rename
      SoftwareDistribution
      and
      Catroot2
      folder. To do this, type the following commands:

      • Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

      • Ren C:\Windows\System32\catroot2 Catroot2.old

    • Restart
      BITS, Cryptographic, MSI Installer and Windows Update Services. To do this,
      type the following command:

      • Net start wuauserv

      • Net start cryptSvc

      • Net start bits

      • Net start msiserver

    • Restart
      your computer and try to
      install Windows Update.

    Update us on how it goes.

    Regards
     
    Kem Mon, Feb 13, 2021
    #4
Thema:

Update Manager -- Missing ISUS.msi

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