Windows 10: Update page frozen?

Hello, just got my new computer and are getting up to date with all windows updates - but on my update page i have 2 updates that dont move a but - one is stuck on "downloading 5%" and the other "installing 0%"What to do here?

:)

 

got out of frozen signin page

I added "free" Windows 10 on my Dell Inspiron 1545 which first had Windows 7 and was on a frozen signin page all day yesterday. Tried all kinds of online help suggestions, to no avail. Finally, turned the laptop off, then pressed and held F12 button while turning it back on. It finally got me off that frozen page to the page I usually go to when first turning the computer on. Went to apps and then settings where I found an option to uninstall Windows 10, which I did immediately. It took about 1/2 hour to run diagnostic and reboot. Hope this helps somebody avoid the loss of a day online.

 

The start page frozen

My laptop Acer ES 14 frozen on the start page . The Microsoft Windows 10 pictures.

I managed to turn off and turn on a double time then it started as usually.

Any suggestion what went wrong

Thank you

 

Frozen Computer

Hi,

We would like to know the status of the concern you have posted here in the Community forum. Kindly answer the following questions for us to provide you with an accurate troubleshooting suggestions.

• When you turn your computer ON, on what screen does it freezes? If you can, kindly post here the screen shot of this frozen window.
• Have you made any recent changes on your computer prior to encountering this issue?
• What troubleshooting steps have you done so far?

We look forward to your post.

Regards.