Windows 10: Update run with external drive still attached. Is this bad?

I updated my computer but had my external drive plugged in. I've heard that this is bad news. My external drive is working fine, but now I cannot "eject" that drive. I'm fearful that the update loaded info onto the external drive that the computer needs to function. Any advice on what to do?

:)

 

External drive

Hi Richard,

There are several factors that can cause your external drive to not read DVDs even though the system is recognizing the device. This could be caused by a driver that needs to updated or corrupted files. For us to resolve your concern, kindly answer the questions
below:

• Just to confirm, the device that is not working properly is a external DVD optical drive?
• Were there any recent changes or updates installed on your computer?
• Have you tried to plug the external drive to a different port on your computer?

As a initial recommendation, we suggest that your run the built in troubleshooter in Windows 10. Kindly refer to the steps below:

• Type “Troubleshooting” in the Search bar and press Enter.
• Click on “View All” in the top left corner.
• This will display the list of troubleshooters which are built-in in the computer. You can click on
  Hardware and Devices from the list and you can run the troubleshooter.

This will check for common errors that affect hardware on your computer and attempts to correct them.

We look forward to your response after completing the steps.

 

Toshiba External Drive wont respond even though it connects

Hi,

Thank you for coming back to us with the information.

Let’s check if this is an issue with external drive. I would suggest you to connect the external drive in different computer and check if you are able to open the drive.

Meanwhile, I suggest you to run check disk on the hard drive to see if there are any corruptions. Follow the below steps:

• 
  Press Windows key + X, click Command Prompt (Admin).
  
• In the Command Prompt, type the following command, and then press ENTER:
  
  chkdsk /f

Disclaimer: While performing check disk on the hard drive, if any bad sectors are found then check disk will try to repair that sector. Any data available on a bad sector might be lost.

Once Check Disk completes, boot the computer and then check.

Hope this information is helpful. Let us know the status.

 

Can't install update on external hard drive?

Thank you for that information Laura.

Since the Update Assistant is still not offering the option to install updates in external drive, I suggest that you create a bootable media using a USB flash drive and another one where we will install the updates. See

Create Windows 10 installation media and follow the steps under "Using the tool to create installation media (USB flash drive, DVD, or ISO file)" to learn how.

Afterwards, follow the steps below on how to install updates :

• Connect both the USB flash drive with Windows 10 installation files
  and the other empty USB flash drive.
• Double-click the Setup.exe file to launch the Windows 10 installation from the USB flash drive.
• Select the Keep personal files and apps option to update your computer.
  
• If you get the "Windows needs more space" option, click the
  Choose another drive or attach an external drive with 10GB available link.
• Click Install
• Follow the on-screen instructions to complete the installation process as necessary.

We appreciate your patience Laura. Don't hesitate to post back if you need more help.