Windows 10: Update systematically removes network drivers

The hardware is MSI Titan GT80 SLI.
Updated to 20H2

The last major update (1909 IIRC) wiped my network drivers, had to reinstall drivers and all was fine again.

Did the 20H2 update yesterday, came back with 2 annoying problems. Cannot connect either via wifi or ethernet. Zero network connectivity. wifi mode does not show most of the hotspots except for one and not sure what it is. The right one is not visible. Checked the hotspot via my phone, it's working. So it's the computer.

Secondly the secondary monitor, Dell UP3216Q attached via mini-DP is not detected. It was right before update and now not detecting a signal. Tried rebooting both the machine and unplugging the monitor. Just not detecting a signal it says. I thought it switched input somehow, nope still on Mini-DP.

I don't know how to fix it. I can try reinstall the drivers but should not have to do that as a part of the upgrade, oh and how do I download them with no network connectivity.
I think I am going to recover off the clone SSD I made (just before this updade) and forget about this update.

:)

 

Windows 10 network driver

Hi Daniel,

Thank you for posting your query in Microsoft Community.

This could be due to incompatibility of the network adapter. Please try the suggestions below and check.

Step 1: I would suggest you to run Internet Connection troubleshooter.

Internet Connection troubleshooter.

• Press “Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click “Network & Internet”.
• Click on “Internet Connections”
• Follow the on-screen instruction to run the troubleshooter.

Step 2: Update the network adapter

a. Press Windows key + X and click Device Manager

b. Expand Network adapter

c. Right click the driver and click Update driver software

Step 3: Update the network adapter from the computer manufacturer's support website and check.

Hope this information is helpful. Please feel free to reply in case you face any other issues with Windows in future.

 

Network Connectivity Issue

Hi,

The problem you've encountered with your network connection is most likely caused by an outdated network driver since this appeared after the recent update. We suggest updating the driver for your network adapter. Please follow the steps below:

• Right-click Windows key and click Device Manager.
• Expand the Network adapters category.
• Right-click the one that says Ethernet Connection, then click
  Update Driver.
• Select Search automatically for updated driver software.
• If Windows is unable to find a new driver for your network adapter, try checking its manufacturer's website.

If the above steps don't work, try reinstalling the driver. Here's how:

• Open Device Manager, right-click the name your network adapter, then select
  Uninstall.
• Restart your PC and Windows will attempt to reinstall the driver.
  

Update us with the result.

Regards.

 

After Windows 10 update, network driver missing

Hi,



Thank you for posting your query in Microsoft Community.

Apologize for the difficulties that you're experiencing in Windows 10.

Not to worry, we’re here to help you out.



It appears that the drivers might be incompatible with Windows 10.

Let us follow the below steps, and check if it helps.



Step 1: Initially, I suggest you to run Network Adapter troubleshooter.

Network Adapter troubleshooter finds and fixes problems with wireless and other Network Adapters.

• 
  Press Windows key + X key and Select
  Control Panel
  
• 
  Select Troubleshooting.
  
• 
  Select View All on the top left corner.
  
• 
  Run Network Adapter troubleshooter.
  

Step 2: Install the driver in compatibility mode

Compatibility mode runs the program using settings from a previous version of Windows.

Follow the below steps:

• Right-click on the setup file of the driver and select
  Properties.
• Select Compatibility tab.
• Place a check mark next to Run this program in Compatibility mode and select
  previous the version of Windows (Windows 8) from the drop down list.
• Let the driver install and then check the functionality.
  

Hope it helps.



Let us know the status, we are glad to assist you further.