Windows 10: Update today has removed my outlook.pst file

Went to log off computer said I needed to updateSo update and log off or update and restart. I went for update and restartHave restarted and now it tells me the outlook.pst file is not thereI havent deleted itIts not on the one drive, its not in the one drive recylcing bin, there is no previous version why not? - it was installed in 2020 surely it backs up?I can access it on my phone but no where on my computerIt is my whole business email account and my personal oneTried all the things suggestedHow do I get hold of a real person at microsoft?

:)

 

Outlook PST File Problem

That is exactly what I was going to suggest. Export everything to another PST file, delete the old(or rather move it out of the default folder) and replace it with the new PST file that you exported.

 

Outlook PST File Problem

Thanks again everyone. I just did an export on the troubled PST file to create a new PST file from it and the file size went from 3.9GB down to 850MB. Then I installed the new PST file into Outlook that I just created and removed the old PST file from Outlook and all seems to be working fine so far. I think I am good now, but I will give it some time just to make sure there are no problems before I delete the old file. Thanks again.

 

Outlook PST File Problem

Outlook .PST files are maxed at 2GB's anything over that and they become corrupted. You can try the scanpst.exe from above. Also this might help you.

http://support.microsoft.com/kb/296088