Windows 10: Updated Bios reset pin. Cant get a code sent to phone

I recently update my bios and when loging in I am met with a Pin needs to be reset message. Following the prompts gets me to the send a code phase. I havent received a code on multiple attempts. I tried all troubleshooting tips. Attempting to dd an alternate phone number proves that the current phone number is accurate as I cant add it. I get the error "this phone number is already associated with the account" message. Is MFA down or something? I cant log into my account or change anything without getting one of these codes sent to my phone, which is certainly correct within my account informa

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Can't log in to windows after a BIOS update, due to phonenumber change and PIN reset

Hi,

This is what happened:

• My HP Omen 15 did a BIOS update (through windows updater).
  
• After the BIOS update I had to reset my password.
  
  (it gave me the following message: Your PIN is no longer available due to a change to the security settings on this device. Click to set up your PIN again)
  
• In order to reset my password I had to log in to my Microsoft account
  
• After logging in it needs to send me a code via SMS
  

So far so good...

• Turns out the phone number I have set up was my old one
  
• I changed the old phonenumber to send the code to
  
• Now I have to wait a month for Microsoft to process the change in phonenumber
  
• Because I have to wait a month for them to process the change in phonenumber, I now can't re-setup my PIN, which means I can't use my laptop for a month
  

Is there any way to speed up the process of changing my phonenumber?
I have a second email setup, is there a way to send the code there instead of to my phone?

Kind regards,

Florian

 

Resetting Bios Password

I am doing some spring cleaning, getting rid of old desktops, laptops, and routers. Regarding the computers, I am wanting to wipe the hard drives with Darik's Boot and Nuke software. When I booted up one old Dell desktop from 2001, I learned that it requires a BIOS password. Why I ever put one on is beyond me. Unfortunately, I have forgotten the password. The rest of this message will be about wanting to know if my understanding for resetting the BIOS password is correct.

Technically, this thread/message isn't about Windows 10 specifically. But it does relate to hardware, and I am hoping that it would apply to a significant number of computers, so I hope this message is okay.

I called Dell, and the technician said that I needed to reset the jumper on motherboard to reset the BIOS password. After opening the case on my old Dell computer and hunting on the internet, this is the what I think I have learned. I will present photograph of a portion of the motherboard.





I have put a red rectangular box around what I think is the jumper for the BIOS. I note that "PASS" is written on the motherboard beside those three pins.

I believe these are steps I need to follow. Please correct me if I am wrong.

1. Turn off and unplug the computer. (It has been off and unplugged for about ten plus years. I just plugged it in today. I am not sure if this information is relevant. Perhaps it helps with regard to the motherboard's battery.)
2. Open the case and locate those "PASS" pins again.
3. Switch the jumper from the current two pins to include the third pin and middle pin. Leave it there for 5 seconds or more. In other words, move the jumper over one pin for a few seconds.
4. Reset the jumper back to its original position with the original pins.
5. Plug in the computer, and attempt to boot it up.
6. Assuming it boots up, open CD tray and put in Darik's Boot and Nuke software and follow the steps.

Is there any information that I am missing? Do I have the correct location for the jumper? Are my steps correct?

Thank you for your help.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume