Windows 10: Updated mouse driver now it doesn't work.I get to device manager but it will not let me use...

Driver updated for mouse. Now will not work

:)

 

Wireless mouse "driver is unavailable" issues

Hi,

The error Driver is unavailable means that there is no available driver installed for your mouse that’s why it is not working. We suggest that you check the mouse driver from the device manager. Follow the steps below:

• Open Device Manager.
• Look for Mice and other pointing devices and click it to expand.
• Check if there is a driver for the wireless mouse.

If there is none, we suggest that you visit the manufacturer’s website of the mouse and download then install the latest mouse driver compatible to Windows 10.

Get back to us if you need further assistance.

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

My touchpad drivers are missing and it doesn`t work

Hi Paloma, thanks for your help, I haven`t been able to solve the problem, I can`t try the first solution because when I enter to device manager, the driver doesn`t even appear, secondly I tried installing the driver that you gave me, but it didn`t work, and I also installed the manufacturer`s tool and tried scanning for missing drivers, but it said that all the new versions of the drivers were installed. I`m starting to think that maybe its a hardware issue, but I don`t think so, because when I first got this laptop it was working, and as soon as I updated the drivers, it stopped working