Windows 10: Updated to 1703 and now can't access hard drives.

Discus and support Updated to 1703 and now can't access hard drives. in Windows 10 Network and Sharing to solve the problem; I just upgraded to the new Windows Creator's Edition. I previously tried the upgrade on my laptop and everything went smoothly. So I decided to upgrade... Discussion in 'Windows 10 Network and Sharing' started by pjfarr, Jun 2, 2017.

  1. pjfarr Win User

    Updated to 1703 and now can't access hard drives.


    I just upgraded to the new Windows Creator's Edition. I previously tried the upgrade on my laptop and everything went smoothly. So I decided to upgrade my desktop (both are a little over a year old and configured similarly).
    I have a second physical internal drive (my D drive) and a partition of the main C: drive (my W drive) that I am unable to access now. Both say "Local Disk" instead of the names I gave them and appear to still have their assigned drive letters but clicking on either gives me an "access denied" error.

    Updated to 1703 and now can't access hard drives. [​IMG]

    Updated to 1703 and now can't access hard drives. [​IMG]

    I opened Disk Manager, which took an abnormally long time to load. I can see what I believe are the D and W drives but they have no drive letters assigned.

    Updated to 1703 and now can't access hard drives. [​IMG]

    When I try to assign them each a letter, or even try to open their properties, I get:

    Updated to 1703 and now can't access hard drives. [​IMG]

    I should mention that I have shortcuts on my desktop and start menu to several files/folders on the drives in question that will actually open when I click on them and I can work with them normally. I can also open them by typing their drive letters in the Windows search bar. I just can't seem to access the drives directly.
    Can anyone please help me out?

    :)
     
    pjfarr, Jun 2, 2017
    #1

  2. Feature update to Windows 10, version 1703 Failed to install

    Feature update to Windows 10, version 1703.

    failed to load on a flash drive.

    My disk is a hard drive. all other updates up to now were installed fine.
     
    Satcomlinkweb, Jun 2, 2017
    #2
  3. BillJ. Win User
    windows 10 1709 update on an Aspire One Cloudbook with a total of 30 GB

    There is not enough room left on my C: drive to complete the 1709 update. The same was true for the 1703 update but I was finally given the option to download the update on my external hard drive and then update completed on my C: drive. Why can't I have
    the same option with 1709?
     
    BillJ., Jun 2, 2017
    #3
  4. dalchina New Member

    Updated to 1703 and now can't access hard drives.

    Hi, suggest you have a look at this:
    Ways to Fix "Disk Management Console View Is not up-to-date" Error

    If you download Kyhi's boot DVD/disk from the top of the Software and Apps section here, that has a copy of Minitool Partition Wizard on it I believe, so you could have access without Windows running.

    Solution 3 looks interesting, 1 is what you're seeing, 2 is a possible next step.

    Other reports suggest issues with drivers.

    Example where diskpart was used to fix a similar problem:
    Unable to assign drive letters after Win10 Upgrade - Windows 10 Forums
    It won't be enough to help you solve yours, so regard as for info only.
     
    dalchina, Jun 2, 2017
    #4
  5. pjfarr Win User
    Thanks for your response dalchina! I figured out what the problem was, and thank god it was something simple.

    I have a program on both PCs called Universal Shield. It provides protection for certain files/folders that contain sensitive docs by preventing them from being opened. Protection can be toggled on and off with a keystroke that brings up a password box.

    I only had 2 folders protected: one on my D drive containing financial info and one on my W drive containing an archive of work docs. Somehow the Windows upgrade confused Universal Shield into thinking the drives containing these protected folders were protected themselves. Thus, I was able to see the drives but not open them.

    I figured out what was going on when I started becoming worried that the drives got corrupted by the upgrade and those important docs were toasted as a result. I entered the Universal Shield password in the hopes that I could at least access those sensitive folders if nothing else. To my surprise (and relief!!) my D and W drives suddenly returned to normal behavior. I then knew the problem was related to Universal Shield. I uninstalled the app which got everything working again then reinstalled it and protected the same 2 folders as before. Everything seems okay now.

    Funny thing is I have this app on both my desktop and laptop but didn’t experience this issue when I upgraded my laptop.

    Thanks again for your help, at any rate the links you provided do have some interesting info.
     
    pjfarr, Jun 3, 2017
    #5
  6. dalchina New Member
    Good thing you figured it out.
     
    dalchina, Apr 5, 2018
    #6
Thema:

Updated to 1703 and now can't access hard drives.

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