Windows 10: Updated to 1803 and drivers won't work

Discus and support Updated to 1803 and drivers won't work in Windows 10 Drivers and Hardware to solve the problem; Problem device: Code: Intel(R) HD Graphics 620 PCI\VEN_8086&DEV_5916&SUBSYS_8231103C&REV_02\3&11583659&2&10 43[/quote] Troubleshoot with these... Discussion in 'Windows 10 Drivers and Hardware' started by zbook, Apr 5, 2018.

  1. ZBOOK
    zbook New Member

    Updated to 1803 and drivers won't work


    Problem device:
    Code: Intel(R) HD Graphics 620 PCI\VEN_8086&DEV_5916&SUBSYS_8231103C&REV_02\3&11583659&2&10 43[/quote] Troubleshoot with these steps:
    https://support.microsoft.com/en-us/...-error-code-43

    If the above works then you are set.
    If the above fails then update manually:

    Update the Intel GPU:
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    or

    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support
     
    zbook, Apr 5, 2018
    #1
  2. KNIGHTSLAY2
    knightslay2 Win User

    Hi all,

    I updated my Hp Probook 450 G4 to 1803 and many drivers are broken now e.g. graphics card, hotkeys. Also I noticed night light isn't working for me.

    Anyone experiencing issues with their drivers?

    :)
     
    knightslay2, Apr 30, 2018
    #2
  3. ANDRE DA COSTA
    Andre Da Costa Win User
    usb camera freezes

    I think we found the problem - Ver 1803 build 17133.1

    I recommend you downgrade to Windows 10 1709 then try again.

    Windows 10 feature updates are notorious for breaking older hardware.

    There are some compatibility issues with Windows 10 version 1803 and certain hardware or software. There is no explanation why a lot of these problems are happening in Windows 10 1803, but the release is significantly flawed. Software and Hardware that once
    worked in previous versions, just suddenly stops working in Windows 10 1803 after an upgrade and sometimes loses functionality or stability.

    Just to touch back on why I personally think it might be broken. When Microsoft starts preparing for a new release, it goes through a process called refactoring. It seems this is introducing some significant code changes that breaks certain protocols and API's
    required by older apps and drivers. Considering the Windows Driver Model has not changed much in its near 30 year history not mention the application programming interfaces such as Win32, this might be culprit.
     
    Andre Da Costa, Apr 30, 2018
    #3
  4. ANDRIS155
    andris155 Win User

    Updated to 1803 and drivers won't work

    Windows 10 freeze randomly many times a day!

    Same problem.

    Build: 1803

    Maybe Nvidia driver problem?

    I tested without Nvidia driver: No freeze and works all program perfectly. But I needed Nvidia driver for gaming. :/
     
    andris155, Apr 30, 2018
    #4
  5. SWARFEGA
    swarfega Win User
    HI, try reinstalling the drivers.
     
    swarfega, Apr 30, 2018
    #5
  6. ZBOOK
    zbook New Member
    zbook, Apr 30, 2018
    #6
  7. KNIGHTSLAY2
    knightslay2 Win User
    I did attempt to re-install drivers. Hotkeys worked initially now its broken again, also noticed the screen brightness on the keyboard isn't working either. Now I'm contemplating if I should go back the previous version. Only benefits so far is the fast boot ups and my windows explorer is working again, before it wouldn't show the recently opened folders, documents for that program.
     
    knightslay2, Apr 30, 2018
    #7
  8. DAVES
    DaveS Win User

    Updated to 1803 and drivers won't work

    Main problem is graphic card driver will not install reverts to Win basic driver.

    I also have the new disk partition others have seen
     
    DaveS, May 1, 2018
    #8
  9. ZBOOK
    zbook New Member
    There is a log collector that is used in another forum on Ten Forums.
    Please run the beta version of the log collector and post a zip into this thread for troubleshooting.

    BSOD - Posting Instructions - Windows 10 Forums
    On the bottom of the web page is the link for the beta log collector.
    (extract > open)
    Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums
     
    zbook, May 1, 2018
    #9
  10. KNIGHTSLAY2
    knightslay2 Win User
    Thanks for the replies, sorry for the late reply been busy. I had tried reinstalling the Nvidia graphics drivers, they installed but did nothing. Also downloaded the latest intel drivers for the integrated graphics and wouldn't install at all.

    SILVER-SURFER (2018-05-03 23 01).zip

    EDIT: used the wrong bug log collector. Use the "SILVER-SURFER (2018-05-03 23 01)" file.
     
    knightslay2, May 2, 2018
    #10
Thema:

Updated to 1803 and drivers won't work

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