Windows 10: Updated to Version 2004 and now some older Adobe programs have issues

I recently updated to Windows ver 2004. Everything seems to have gone smoothly except...

My older Adobe Photoshop Elements 14 opens fine, works for awhile and then I get a "program not responding". I also use a program called Awesome Duplicate Photo Finder and the same thing - works and then hangs.

Do you think it's just because these are older programs and not as compatible? Or is something else going on. Either way - any fixes? It's frustrating to have programs stop working in the middle of a job.

submitted by /u/katmack7
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:)

 

Older program not working after installing KB3163018 update on Windows 10.

Hi Fritz,



The above issue might occur due to incompatibility of the program with the update installed on the computer.



Before we assist further, which is the “older program” you are referring to in the above description?



I suggest you to install the program in Compatibility mode by following the steps below and check if the issue is resolved.



Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.



Step 1: Install the device drivers manually in
Compatibility mode.

• 
  Locate and right-click on the program setup file downloaded/saved on the PC and select
  Properties from the context menu.
  
• 
  Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 8.1/7 operating system from the drop down menu and proceed with the installation.
  
• 
  After the installation is complete, restart the computer and check if the changes are effective.
  

Step 2: You can also follow the steps below and check if the issue is resolved.

• 
  Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
  
• 
  Select the top most search result and follow from
  step 2 from the article Make older programs compatible with this version of
  Windows (Also applies to Windows 10).
  
• 
  Check if the changes are effective.
  

Write to us with the answer to the above questions and the status of compatibility of the older program installed on the computer in the same post for further assistance. Your reply is important for us to ensure we assist you accordingly.



Thank you.

 

Microsoft Edge vs Adobe Reader

Hi Jenny,



Thank you for posting your query in Microsoft Community.

I understand your concern and will assist you to resolve this issue.

I suggest you to follow the steps below and check if it helps.

• 
  Open Control panel.
  
• 
  Select Default Programs.
  
• 
  Click on Adobe Reader and set that application as Default.
  

If the issue persist follow the steps below.

• 
  Open Default Program.
  
• 
  Click on Associate a file type or protocol with a program.
  
• 
  Select any pdf file Extension.
  
• 
  Click on Change program.
  
• 
  Select Adobe Reader.
  

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help

 

Downloading to Kobo with Adobe Digital Editions

Hi Roger,

I realize the inconvenience you are facing. Let me help you in resolving the issue.

You may be facing the above issue due to the incompatibility of the programs on Windows 10 operating system. You can try installing the program software in
compatibility mode and check if the software works.



Follow the steps below to install the software in compatibility mode and check if the issue is resolved.



Step 1: Compatibility mode runs the program in the current version of Windows using the settings from previous version of Windows.

• Locate and right-click on the program setup file on your PC and click on
  Properties.
• Click on the compatibility tab, check the box
  Run this program in compatibility mode for, select Windows 10 operating system from the drop down menu and proceed with the installation. Once this is done,
  restart the computer for the effective changes to take place.

Step 2: You can also follow the steps below and check if the issue is resolved.

• Press Windows logo key on the keyboard and type
  Run programs made for previous versions of Windows.
• Select the top most search result and follow from step 2 from the article
  
  Make older programs compatible with this version of Windows (Also applies to Windows 10).
• Check if the issue is resolved.

Refer to the link below on similar issue and check if it helps:

Adobe Digital Editions



I suggest you to refer the link below and check if it helps.

Unable to open .acsm file in Digital Editions because it tries to open in Adobe Reader

If the issue persist, I suggest you to post your query to Adobe support as they will be better equipped to help you with the above issue.

Digital Editions on Adobe Support Community



Write to us with the status of the issue on the same post for further assistance. Your reply is most important for us to ensure we assist you accordingly.

Thank you.