Windows 10: Updated to windows 10 and now my mouse and keyboard are not working

Discus and support Updated to windows 10 and now my mouse and keyboard are not working in Windows 10 Drivers and Hardware to solve the problem; I get to the splash screen and I have no mouse or keyboard functions. When I go I to bios the keyboard works but not the mouse. I have bought a new set... Discussion in 'Windows 10 Drivers and Hardware' started by Wininja, May 16, 2017.

  1. Wininja Win User

    Updated to windows 10 and now my mouse and keyboard are not working


    I get to the splash screen and I have no mouse or keyboard functions. When I go I to bios the keyboard works but not the mouse. I have bought a new set of wired mouse and keyboard being the original ones were wireless. I need help

    :)
     
    Wininja, May 16, 2017
    #1

  2. Keyboard and mouse are not working on Windows 10.

    Original Title: Windows 10

    When i reset my pc of windows 10 after coming to log screen power is not coming to keyboard and mouse i tried all the ways like plugging out keyboard and mouse still it stuck up there pls help me to over come my ...........
     
    prashanthputta, May 16, 2017
    #2
  3. Keyboard and mouse are not working on Windows 10.

    Hi Prashanth,

    Welcome to Microsoft Community.

    From the above description, I understand that you are unable to login to your PC as keyboard and mouse are not working at login screen.

    In order to assist you in a better way please answer the below questions.

    - Did you make any changes prior to this issue?

    - What is the make and model of your device?

    - Did you try with different keyboard and mouse?

    Meanwhile, I suggest you to use different keyboard and mouse and check if you are facing the same issue.

    Let us know the status.

    Guru Kiran
     
    Guru Kiran G, May 16, 2017
    #3
  4. Wininja Win User

    Updated to windows 10 and now my mouse and keyboard are not working

    Both sets do not work. Wireless or wired.
     
    Wininja, May 16, 2017
    #4
  5. sygnus21 Win User
    What mouse?
    What keyboard?
    What motherboard?
    KB/Mouse drivers installed?

    Help us help you by answering the above.
     
    sygnus21, Apr 5, 2018
    #5
Thema:

Updated to windows 10 and now my mouse and keyboard are not working

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