Windows 10: Updates, troubleshooter, photos, Groove music, not working.

I discovered this a few days ago when I connected my Android phone and it could not be found. Then I notice that Groove Music does not play any mp3s and Photos does not open any photos. I tried to "uninstall" them but it won't work either. Tried running the troubleshooter, it doesn't work. I tried to run updates, but Windows is not updating either. Thanks for any help!

:)

 

Groove Music


My Groove music suddenly stopped playing files when I doubleclick on them (groove music launches but is blank). I can use a different player but I have to click into that player as Groove Music is my default. I am reorganizing all of my music (tens of thousands of files) and this won't work for me.
Any suggestions?
I have Windows 10 on a PC.
I found an online troubleshooting that suggesting I delete temporary files and reset Internet explorer which I did and which has not helped.
thank you
(I am also not super tech savy so laymen's instructions is appreciated)

 

Duplicates in Groove Music

Hi Geet,

Thank you for using Windows 10.

I suggest you to run the App troubleshooter and check if that helps:

http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps

I would also suggest you to turn off and on the media info of Groove music and check. here is the steps:

• Open Groove Music.
• Click on Gear icon (settings) present on the left side of the app.
• Turn Off the media info and then turn it on.

Let us know the updated status and we'll be happy to help you further.

 

Groove Music not working......

Hi John,

Groove Music is great because it lets you plan music and create playlists. It is possible that the Groove Music app is having issues. Please answer these questions so we can isolate the cause of your concern:

• When did this start happening?
• What troubleshooting steps have you done so far?
• Did you make any changes to your Windows 10 device?

You can also click this
link for more information on how to troubleshoot Groove player in Windows 10.

We're looking forward to your response.