Windows 10: Updating Windows 10

Windows 10 installation failed....................

Looking at update history - the two top entries are:-

Update for Windows 10 version 1607 for x64-based Systems (KB4033631)
Failed to install on 03-Mar-18

2018-02 Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB4074590)
Requires a restart to finish installing
***************************************************************

so, choose update and restart..................
-> update history - both top two entries failed

Update status
There were problems...........................

Feature update to windows 10, version 1709 - Error 0x80070003

Some update files are missing or have problems..............

Error code: (0x80070003)

Update for windows 10 .................. with error code..................

However, it started searching for updates and so I lost what I was reading *Sad

Bob M

p.s. my machine runs extremely slow

 

Hmm, it sure is being stubborn.

Just to verify when you were trying a clean install:

1) Did you create a bootable USB using Option 1 below?

Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Tutorials

2) When you booted from the USB at boot and "Windows Setup" started, did you wipe the hard drive to be an "unallocated" disc at step 12 (legacy BIOS) or step 13 (UEFI) below?

Clean Install Windows 10 Windows 10 Tutorials

 

Answers

1) yes

2) no - I am trying to retain my files and apps

Bob M

Oops - may have chosen wrong choice at step 10

Am retrying - tried to reduce a partion and create a new partion selecting 'extend' but nothing happened

so on with the trial *Smile

 

OK well..........................

I reached a screen which said "which operating system do you want" and there were two identical choices

I choose the top one and have now installed windows 10 pro completely up to date BUT all my files and apps have gone *Sad

Unsure how to get back to my original windows now ???

 

Do you have backups of your files?

Open msconfig, and look in the Boot tab to see if you have more than one OS listed.

 

I can see my documents in the windows.old folder

I was particularly worried about having to setup my email again

Only one OS listed - so does this mean no return ?

Bob M

 

Having a "Windows.old" folder indicates that you didn't do a clean install, but an upgrade install instead.

Anything missing should indeed be in your "Windows.old" folder that you can copy back over.

What concerns did you have about setting up email again? Usually, your email is kept on the email server by default, and if so should show up again once set up.

If you prefer to go back, then you could use the method in the tutorial below to go back to your previous Windows. You have up to 10 days to do so before the previous version in "Windows.old" can get automatically deleted.

*Arrow Go Back to the Previous Version of Windows in Windows 10 Windows 10 Tutorials

If you go back, you will be back at square one.

It just depends on what you want to do though.

 

OK.................

Well, a huge thank you for persisting with my many failed attempts...............

The clarity of your posts is something else *Smile

I have my email setup - really simple...ha.....ha..........(Thunderbird)

I shall go and see if I can dig up my old email folders with their contents

I have a clean desktop and am happy to get what I want set up

I don't have a product key as the machine was a second-hand lease machine - don't know whether that will cause problems in the future...........

Thanks again for the most brilliant help one could expect

Bob M

p.s. I am 71 years young

 

You're most welcome Bob. I'm always happy to help. *Smile

You just won't be able to change any Settings > Personalization settings while not activated.